Breakfast and room were fantastic! Staff were efficient, professional and friendly, nothing was too much trouble for them. Our room (junior suite) was very nice also.

The layout to get to and from our room was confusing, going up in one lift, then getting out and getting into another lift to go back down to a different level, but we eventually got the hang of it.

Personnel top, propre, calme tres bien situe

la distance entre les 2 chambres que j;avais reserve. mais ce n'etait pas trop grave

Mimarisi konumu odalar çalışanlar kahvaltısı terası hepsi harikaydı. Arabamızı otoparktan getirirken koltuğa 2 su bırakıp sizi özleyeceğiz iyi yolculuklar yazacak kadar nefis bir otel. Çok mutlu ayrıldık

Central Parking available Lovely atmospheric hotel Very nice concierge Friendly staff

Nothing

The room was spacious, the bed was extremely comfy and the bathroom was huge. Breakfast buffet was good and the location was perfect -10 min walk to the main sightseeing attractions.

Location, room and staff very amazing. Breakfast was exceptional and also amazing and friendly service.

Nothing. Everything was excellent

Nagyon jó helyen van! Szép tiszta! A személyzet készséges.

Az ablak egy világító udvarra nézett. Wi-fi nem tudtunk csatlakozni!

Lovely breakfast. Lovely dining area and rooftop. Kind and courteous staff.

It was all good .

a unica coisa reporvavel do hotel é o restaurante da cobertura. comida e serviço ruins

a recepção e concirge

Personnel très aimable et accueillant. Professionnalisme. Chambre très silencieuse. Petit déjeuner exceptionnel.

La literie de notre chambre un peu fatiguée.

A great location. And an impressive breakfast

I was very content.

Cogimos la suite con terraza y las vistas de la catedral eran espectaculares. La ubicación inmejorable. Jacuzzi dentro de la habitación, y la cama comodisima. Lo mejor, el trato del personal. Especialmente Mark.

Nada. Me gustó todo.

La posizione centralissima per visitare a piedi ovunque e nei musei di interesse, compresa la plaza de Espana Le camere grandi silenziose e pulite, personale davvero gentile. Letto matrimoniale comodissimo

Emplacement de l'hôtel, Près des arènes. Calme de la chambre.

Le personnel est très agréable, mais change trop souvent. C'est un peu impersonnel, après de nombreux séjour personne ne nous connaît...

Bon emplacement, chambre agréable, petit déjeuner varié

Du bruit dans les couloirs en pleine nuit

Personal del Hoyel

Nada

El personal es encantador , te hacen sentir como en casa , siempre pendientes de lo que puedas necesitar e intentando hacerte la estancia súper agradable .

Me gusta todo . Las obras alrededor no es culpa de ellos .

Lo stile tipicamente andaluso, la hall di design e al contempo accogliente. Lo staff cordiale e gentile. La camera spaziosa, con letti comodi (anche se singoli attaccati) e una bella vista sul cortile interno della struttura (con patio e tavolini). Il bagno moderno e la doccia molto grande e spaziosa. Una nota di merito alle signore addette alle pulizie che ci cambiavano la camera e la biancheria giornalmente, un giorno ci hanno anche lasciato due cioccolatini sul letto. Zona vicina al centro ma al contempo tranquilla e silenziosa la notte, sicura.

The beds were good quality and the staff were very good. It has a lovely lobby area and ground floor restaurant with a good choice of breakfast. It is a short walk from the Cathedral and Alcazar.

Building repair work was going on to the roof terrace/restaurant with early morning hammering above us in the initial room we were given. We were not told about this building work at the time of booking and it was not mentioned on the hotel’s own website. Had we known we would not have stayed at the hotel. We were subsequently moved to another room due to this noise but this room faced the road and our sleep was disturbed by noisy refuse collection lorries emptying the large waste bins sited on the roadside nearby. This happened twice in our 1 week stay at about 01.00/02.00 hrs at night. The room needs proper double glazing to help dampen this noise. The roof terrace was closed to guests all week. The internal patio was also partially closed for more than half the week for repainting. On the last evening there was a noisy private event in the lobby (leaving no public area for guests to use) which went on until after 23.00hrs. This seems quite wrong at a time when all other public areas in the hotel are out of use. I did email Vinci Hotels 11 days ago raising these issues but despite sending a reminder email during this period, I have received no reply or even an acknowledgement from them. In light of the ongoing building/decorating work at the hotel I think this should have been explained at the time of booking and a discount applied to the cost of rooms during the period.

Tout en plus nous avons été surclassé

Rien

The rooms were spacious and very nice. The hotel service and staff was excellent. They were very friendly and accommodating. The hotel is located close to a lot of restaurants, places to site see, and shops. Great location. Absolutely loved this place.

Mic dejun exceptional. Personalul hotelier foarte prompt.

In aripa in care am locuit, era frig, diferenta de temperatura intre aceasta si latura principala. Camera s-a incalzit insa si a fost bine peste noapte, dar pe hol era foarte rece.

La propreté, l’emplacement idéal, le restaurant

La chambre au 4 étage, située à proximité du restaurant . À contre cœur (la chambre était magnifique ) j’ai demandé à changer car j’ai le sommeil léger et il n’y a eu aucun problème. Le petit déjeuner n’était pas inclus , or il semblait l’être pour tous les autres clients. Au final, les nuitées + petits déjeuners, c’était cher !

Magnifique établissement très bien situé personnel au top et qualité du service et des produits merci beaucoup

toplokatie, lekkere keuken , mooi dakterras , vallet service voor de wagen

akoestiek

Buena ubicación , precioso, personal amable , ….todo bien

Nada

La atención y el Desayuno

El ruido en la 4° planta del sistema de calefacción

Lo primero que nos encantó fue su ubicación; situado en el corazón de Sevilla, nos permitió explorar la ciudad con facilidad, accediendo a pie a numerosos lugares de interés. Pasear por las calles cercanas, repletas de historia y cultura, fue definitivamente un punto a favor. Al entrar en el hotel, nos recibió una decoración que nos pareció realmente encantadora. Cada rincón del hotel tenía un toque estético que hablaba de un cuidado por los detalles, algo que nos hizo sentir en un ambiente acogedor y especial. Además, la limpieza del lugar era impecable, algo que siempre valoramos mucho en nuestros alojamientos. Uno de nuestros rincones favoritos fue la terraza en la azotea. Disfrutar de una copa al atardecer o cenar allí fue una experiencia memorable, con vistas que añadían un encanto único a nuestras noches en Sevilla.

Aunque el hotel no tenía las típicas “paredes de papel” donde se oye todo, sí notamos más ruido del que nos hubiera gustado. Los sonidos provenientes de la terraza y el movimiento interno del hotel a veces interrumpían la tranquilidad que buscábamos, especialmente por la mañana.

Belles parties communes

Chambre aux couleurs ternes, meubles de l’arrière grand mère. Tres mauvaise insonorisation

La vue imprenable sur la cathédrale depuis la terrasse du 5e. La cuisine raffinée qui change des tapas. U Le buffet du petit déjeuner sucré - salé était abondant et délicieux. Nous avons pu goûter les coutumes locales dans un très beau cadre au rdc. Et nous avons pu bénéficier d’un tarif cassé pour le petit déjeuner non inclus. L’accueil dans le patio.

Je regrette qu’il n’y ait qu’un seul ascenseur. Dommage qu’en logeant au 4e pour bénéficier d’une vue dominante on souffre le soir entre 22h et 23h30 du bruit avec le rangement des tables du restaurant/ terrasse. Il devait sûrement s’agir de l’alerte pluie mais tout de même , 30mn de crissement , lancement , dépose.. ça gêne pour la détente.