The hotel was convenient to be this close to The Entrance. We also enjoyed breakfast and dinner in diggers.

Rooms were clean and comfortable. There was a nice view over the lake. Staff were very friendly and welcoming

Nothing

Excellent staff Amazing food

Excellent staff service Food was great

Value for money

Thin walls. Quite noisey.

Excellent venue. Great location.

Prime location. Easy access to diggers.

Door to room didn't lock from inside, my little one kept opening the door and escaping the room.

The tidiness and the comfort

Nothing

Everything was clean and perfectly located right next to all the good restaurants and all the shops along long jetty. The staff was very kind and always helpful. It was our anniversary trip and they even wrote us a kind note and left a small bottle of rose in the room! Would 100% stay again at this lovely hotel

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It was in a decent location. Club next door was alright. Long Jetty was really nice at sunset.

I waited for about 15 mins in the lobby which was completely abandoned. Eventually a guy came in who must have done baggage and when I explaiend that I'm waiting for someone to check me in he just said 'Looks like someone's gone for a wander. You know there were 3 of them here before??!!'. Thanks mate, that really helps. Not only that he then left the lobby but not before dropping a bag on the recption desk and telling me 'BTW tell Donna to put the ice packs back in the freezer!' WTF?! Who's Donna? It then transpired that I'd been booked twice (booked 2 rooms). I don't know how that happened but she just said 'must be a glitch!'. When I asked her if she could just cancel one of the rooms she said 'No, you have to see the website about that!!' The whole thing was just weird and unexpectedly hard work at the end of a long day. The last thing you want to do is then spend your evening dealing with customer service on a website so I ended up paying another $110 because I was that stuffed and over the whole experience. Help was not forthcoming at all - just a 'that's a shame, darl!' and a smile. Mediocrity shouldn't be rewarded that way but I was that worn down. :-|

Great location

Staff were extremely friendly and helpful. The room was clean and tidy and had a lovely view of the lake. The bed was so comfortable and spacious.

nothing really except we weren't overly fussed on the continental breakfast which is served in the cafe of the ajoining club.

Staff were great

Zero

location

It was very comfortable and grand. I didn't have time to explore the pool or club etc though. So perhaps booking it just for a day didn't make sense. I could have gone for an average stay with comfy beds and spacious rooms instead. Since that's all I used.

I wish I had more time to spend in the hotel. There could have been paste and brush. Which I generally get in most of the 4 star hotels

Just a short walk to the lake. Nice staff. Cleanliness. Next door to the club.

The bed is a bit firm. Shower is not hot enough.

Location

Not easy to exit car park to go south

close to the club

Just a good stay

Incomplete toiletries. No toothpaste and toothbrush

Pillow not enough

Good value for money. Nice room with ocean views. Clean and quiet. And a nice short cut to a great pub with good food and area for kids

Doesnt have a swimming pool