Large comfortable room with great view Excellent dinner and breakfast

Room was a little tired

Views

Quite a few staff problems. 15 min wait at check in. Tap in bathroom out if service.

Friendly and helpful staff. Clean, comfortable. Delicious dinner and breakfast. Lovely view from room.

Amazing view and good food

Room was all we needed but a bit tired

The bed was so comfortable and I had the best night's sleep I've ever had in a hotel, and I've stayed in a lot of hotels. The full English breakfast was the best I've ever had at a hotel. The view from our room was fabulous. I was also pleased to find many power points, including two by the bed that incorporated USB charging ports.

The room needed more furniture - a wardrobe, a dressing table/desk and two comfy chairs would improve the comfort of the room immensely, and there is space for it in the room where we stayed. There was a hanging rail for clothes and there was a table and chair where I used my laptop, but the suggested additions would push the room up a notch in terms of useability and comfort.

The food and the accommodation were fine and the location ideal for the area I intended to explore. The view towards the Malverns was superb, though this was somewhat negated by the poor weather.

Breakfast was great

Always welcoming and the views from hotel is amazing

Not enough staff especially when hotel has visitors to the bar