オーナーさんはとてもいい方です！チェックアウト後の荷物預けはもちろん、帰りシャワーまでできることは素晴らしいですね！感動しました。

1.女性浴室のシャワーヘッドが２つしかないのに、１つが壊れて水出ない。 2.部屋とトイレのドアが内側に開くのはちょっと不便です。特にトイレ狭いから、出る時とても不便と感じた。

The owner very kind.

Excellent location. Staff

Shower but they give free tickets for enjoy others onsen

You get well beyond what you paid for, comfortable bedding and pillow. Owner was super helpful and friendly.

traditional accommodation right in the heart of Zao.

Great at the price, classic minpaku.

Wish there was at least a bath available in the property.

Location, just 5 minutes by walking from the Zao Onsen Bus Terminal, very convenient! Don't miss to try homemade cooking at the ryokan, very delicious especially Kamo Nabe (Duch Hot Pot)! It seems the host are mom and son, they are friendly and helpful, especially the son helped us to carry all our 3 big bags to our room on the 4th floor, very appreciated him!

There is only one shower room without onsen. You can use public onsens outside with free ticket from the ryokan if you'd like. No yugata in your room too, so you have to bring your own nightwear.