Excellent communication!! Very clean and a temperature you can adjust yourself. Bed comfy and everything nice. I was staying by myself and felt safe.

Car parking was very tight.

Location, very Good kitchen and bathroom and comfortable bed. Good WiFi.

The TV, which was described as a smart TV, is a dumb TV unless it's connected to the internet, so the Netflix button is redundant.

great location near restaurants & nightlife if you want it.

it was exceptionally clean and a real home from home. The furniture and beds were very comfortable. It felt safe and being able to park the car behind electronically locked gates was a real bonus. The utility room was perfect for storing suitcases so not cluttering up the bedroom. The staff were so helpful and accommodating. We will certainly be staying again. It is only 10 minutes away from our elderly relatives in Littleover which was really convenient.

These are suggestions not dislikes. We stayed in apartment 4. The sockets for the hairdryer etc were behind the chest of drawers and you needed to be a contortionist to plug anything in. It would made more sense to swap over the positions of the chest of drawers and the desk so you can access the sockets through the legs of the desk. The switch for the bathroom fan is very high up the wall. I could only just reach it stood on tiptoes😂! The kitchen is well equipped but an ice tray in the freezer would have been useful. Finally, in this Prosecco age, some champagne flutes would have been nice🥂.

Spotlessly clean, kitchen had a great range of utensils and whole apartment was decorated and furnished very tastefully

The location is great and private car parking included in the price is a bonus. The apartment was so spacious and comfortable with a real home from home feel to it (there is even a washing machine!). The staff are so lovely and helpful. This is my second stay and I can't recommend Bay Tree enough.

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Everything has been thought about to provide a very comfortable stay. Also in an excellent location.

They thought on the minimum details , even new tooth brush and paste they offered , some complimentary snacks, the flat is amazing super relaxing and comfortable, their staff are super friendly. Everything perfectly clean

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