For the price of the room, cleanliness and location were exceptional and all the help I received from the staff was invaluable as I had just arrived in Mexico and do not speak any Spanish. As solo female traveler I was so well taken care of.

Everything was excellent.

I like everthing

loud !!!! if there somebody use the air con next to the room 2. all night hear it super loud :(((

Staff was friendly and helpful. I appreciate that I felt relaxed during my stay in Querétaro with heartwarming hospitality.

It was a little bit difficult for me to find the entrance, maybe I arrived in Querétaro late in the evening.

For me hotel Damiana is all about the owners. Super friendly and always available for any request. The excelent location also played a huge role in my good experience.

Room was a bit smaller than I was expecting and didn't ressembled much like the promo pics. Also the hot water took a long time to arrive and the steps on the upper room were a bit loud. Not a big problem for me because I'm a heavy sleeper but anyways a little more isolation wouldn't hurt. Finally the fact that we need to ring at the door at night makes us feel a little bad about coming back late because we'll have to wake someone up to open the door.

Very well located, right in the centre of the historic centre. The place was very clean, with well appointed rooms and the bed was very comfortable. The staff was outstanding, and went out of their way to help us enjoy our stay.

A small fridge in the room would have been nice.

Friendly staff, thoughtfully designed rooms, excellent location.

Everything was good and clean, it's literally close to restaurants and all you may need. The staff was very friendly and nice I would definitely come back. I recommend it.

Me and friend enjoyed the stay in this property. The hotel is in very central of the old city and very easy to walk around. The host is super nice and very helpful. Would recommend this place for a short stay.

beds were super comfortable. staff was awesome and so helpful.

there were a lot of stairs but they helped us with luggage so that was great. we are older so it’s an 8pm act.wifi only worked for one of us. I don’t know why.

Central location. It simply can't be better. Free parking on site-This is cherry on the top of the cake

Horrible Wi-Fi. Very slow

location, comfort, good showers, clean, very nice staff. rooms are well designed with good lighting (warm instead of bright white).

codes are used to enter the rooms which is fine however contacting the staff to enter and leave the building after hours is awkward and inconvenient. providing a key to the front door or installing a key code lock would be much better.

Needed room prior to check in for online work but it was not available so arrangements were made prior to arrival to work in the terrace until 3p.m . Upon arrival, they placed us in a downgrade room. Heat, heat, heat. There was no air conditioning even though a/c was advertised. There were 2 plug-in fans with one broken. I called Booking.com and it was only then that they moved us to the room we originally paid for. Still no a/c. but a swamp cooler.

Carpet is very dirty. If you are staying here, bring socks. They also falsely advertised terrace view and feather pillows. I had Booking.com remove this from the listing. If you have mobility issues, the stairs will be a problem. There are 3 flights of stairs with the last being of glass. These are 14 inches wide and a huge risk when carrying luggage. My vehicle was parked in the nearest underground parking station at $15 dollars a day. It is far and difficult with luggage. My vehicle was damaged with mold and mildew that fell from the ceiling parking roof. This extra effort and cost is not worth staying in Damiana.

The location was perfect. The place is well decorated. The staff is exceptional. Tee and coffee available all day. Balcony available for all guests. Great price when sharing.

Rooms/bathroom need more hangers. Hair dryer kept falling.

The hotel was in the center of town near the local "tianguis" and many bars and restaurants. The room was comfortable and cleaned. The staff were very friendly.

Unfortunately, there are a number of night clubs in the area. Some of the sound from the clubs came in through the bathroom, but with the bathroom door closed, we couldn't hear any sound. Unfortunately, there was no exterior window for our room, so the room was a little stuffy at night.

The staff speak english .. They are very friendly, ready to help ! The room has windows, so it was nice to enjoy fresh air … Clean, good position hotel… Coffee and tee, water …

The position of the hotel is in downtown , so late in the night I didn’t feel safe to walk around..,

Staff was great, room was super clean and nicely decorated. Location doesn't get much better!

Rooms do not have a window to the outside, only to the hallway, which made our room unbearably hot. At night, the staff closed all windows in the hallway, so there was no airflow, with the exception of a fan. So hot and uncomfortable!

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This “hotel boutique “ is over rated. The reason we chose to stay in this hotel was because it was a 4 star. I would probably give it one. It doesn’t have a closet nor a dresser to put the clothes. We stayed at the beginning of March and the room was so hot, we could not sleep with the noise of the fan, we had to turn it off. Breakfast was very, very poor. In Mexico City we stayed at the Sheraton Maria Isabel, which is a four star hotel, what a difference!!!