Great spot, a beautiful building.

This place needs an update. The facility is very worn. The restaurants are overpriced too.

L'emplacement le long du Nil, la belle architecture de l'hôtel et les jardins, le bar

Propreté dans les chambres. Nous avons trouvé à deux reprises des cheveux dans notre baignoire. Les chambres, et les salles de bain surtout, mériteraient une rénovation.

Very charming property, staff extremely friendly and helpful, ready to support with any request

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Old dame. But that is the problem. Everything felt too old and dusty. Needs some modern upgrades The gardens and the pool were beautiful. The staff were wonderful.Location was great.

Too old! Yes it is important to keep the tradition but some parts of it needs upgrading like fabric and upholstery.

We loved the breakfast. Staff were excellent. Very friendly and nothing was too much bother.

We normally paid in cash for our meals and drinks but on a few occasions we charged it to the room. A bit shocked to see that the taxes and service charges were added on to this when we settled our bill.

Amei a história do hotel, fiquei a conhecer sobre as pessoas ilustres que passaram por lá, a decoração, senti como se estivesse nos tempos áureos das descobertas de tesouros antigos

Gostei de tudo!

Location

Dirty sheets when arrived late at night, dirty bath, leak from bathroom sink, wiring dangerous on hairdryer, switch for lamps did not work.

Amazing property

Breakfast choice and presentation should be improved to the standards of Cairo Sofitel

We booked a room with view of the Nile and it was worth it! The most incredible feeling to sit on the balcony at sunset or sunrise and watch the boats and feluccas and the West Bank ... timeless and stunning. The breakfast room was so elegant, it made us feel like Royalty and the spread was sophisticated. Swimming pool area is amazing - the gardens around are exceptionally beautiful. Staff were fantastic - we were allowed to stay for late check out and use the pool until 6pm because we had a train to Cairo that night at 8:30pm. Mohamed Anwar from reception and Esraa from guest relations went out of their way to arrange all and help us book the train tickets. Thank you both!

Beautiful building. Very comprehnsive breakfast. Lovely restaurant and bar staff. All staff very professional. Sensational location!

NA

Fantastic facilities and a good range of food/drinks. The staff were absolutely fantastic!

Nothing

Very kind staff!! Great place!!

The view of my room to Nile River is amazing, and the room is very clear & comfortable.

not every staffs friendly, some are really nice and helpful, while some even not have a smile on their face or even do a greetings

Everything-from the grounds and gardens, to the people and the atmosphere was fantastic! Felt like stepping back in time, beautiful details, clean and wonderful staff!

Nothing

Fantastic heritage style hotel at the doorstep of the Luxor Temple. Beautiful architecture and feel of the hotel. Good service and really enjoyed the buffet breakfast.

the swimming pool was amazing the gardens are stunning 1886 restaurant fantastic

the food at the pool not great. burger not good

We were very excited to stay at the hotel given its impressive history. We were blown away by how beautiful it is. You feel like you have stepped back into the Victorian-era with the archaeologists who had stayed at the hotel. Our room (which we very luckily got upgraded to for free) was spacious, clean, comfortable and beautifully furnished with antique furniture. The room was cleaned daily and the staff always ensured we had plenty of water. We enjoyed two delicious dinners at the stunning 1886 restaurant. Breakfast was great - diverse and plentiful. They can also make you lunch boxes to take away with you on your daily adventures. We toasted our days exploring Luxor at the gorgeous bar. The service from each staff member we encountered was outstanding - everyone was warm, friendly, attentive, helpful and went out of their way to ensure we had a comfortable stay. Though we did not have time to use it, there was a large pool on site. We highly recommend this hotel and cannot wait to return!

N/A - it was perfect!

Our welcome and stay at Winter palace was magical. We cannot thank the manager and staff enough for everything they did to make our 30th wedding anniversary so special. We were overwhelmed by the surprise and kindness of upgrading our room to the Opera Suite. This was an absolute dream come true. To stay in the Winter Palace in any room was going to be wonderful, but this... absolutely speechless. We then went to dinner in the 1886 restaurant which was excellent, the service and food was just exceptional. We were again overwhelmed by thought and kindness as a Happy Anniversary banner and Cake with a candle was brought to us at our table. we have never been so spoilt and made to feel so special. The pool and gardens are tranquil and the history feels alive. The hotel is a short walk to Luxor temple and to all the Nile Cruise boats. We had only one night at the Winter Palace, we so wish we could have stayed longer. THANK YOU to management and everyone at the Winter Palace who went out of their way to make our stay so incredibly special.

Nothing

The location was excellent, the garden was absolutely gorgeous, and they upgraded our room to a Nile view. Loved our stay!

Reception team very professional especially Mr. Mohamed hassan very Helpful and he made our stay so Exceptional

The property looked very nice and was well maintained. The history of the building.

The place itself is an oasis. Amazing architecture, history, gardens, pool, great that so many objects were kept rather than substituted for new trying to pretend is old or luxurious.

i don t like the pressure everyone puts on us to comment the quality of the places. while checking out they gave me the paper and didn t give me the invoice. i already sent an email saying that I need the invoice and they simply didn t care. All the reviews they care about is while you re there. then no response at all.

the location is perfect 5min walk to the Luxor temple and the place is directly facing the nile river you can feel the history of the place and how majestic and beautiful it is rooms are spacious could be better decorated to fit the vibe of the overall place very clean the breakfast buffet was really good the food was tasty the staff are friendly and helpful

Breakfast was delicious but dinner in the hotel dinning room had absolutely no atmosphere and was not very good. Obviously the garden is exceptional.

Dining in the evening.