In town centre

The mattress on the bed in room 20 was very uncomfortable and you could feel the springs

Staff at breakfast were amazing.

Early time that food ended (8:30pm)

From the outside it looks very attractive and is a convenient distance from the station by taxi. The bar and conservatory were comfortable.

The decor and general maintenance of interiors was poor and the room was small, hot, musty smelling unpleasant. The whole place was very tired (in fact exhausted is more accurate) and overpriced for what was delivered.

Friendly staff

Breakfast strange - if you had porridge you couldn't have cooked food unless you paid extra!! Dinner very ordinary

The staff and the manor were great. They were chatty and friendly. Breakfast was good in the morning. It was ideal for us staying over for a night.

Not that we did not like where we were. But the room and the building although comfortable was looking a little tired and dated and in need of decorating.

The staff were pleasant and the dinner was A1

The room was disgusting - badly in need of refurbishment. We refused to use the shower Ug!

Room was rather tired looking and could do with a refurb. However it was clean with a very comfortable bed and a plentiful supply of hot water with good pressure which, for an old building, was unusual. The communal facilities, that is toilets, bar, breakfast room and conservatory were pleasant areas. And all of the staff were very pleasant and helpful. We had an enjoyable lunch in the conservatory which had a nice outside seating area. Breakfast the following day was excellent and great value for money. The location of The Manor was fine but having lived in the area some time back was surprised at how run down the town had become. However, we were there for an overnight stay to attend a friends birthday celebration and I would recommend The Manor for a short stay.

A general refurb of rooms in the main building would be good.

Excellent

Little tired decor but relflected in the price

the warm welcome and continued hospitality from all staff

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Rooms are ok and its warm..

Management are rude and dicriminated against me because of my past!

The water pressure for the shower was excellent. The breakfast was great, as was the location.

Our room was clean but very small for a double, as was the bathroom. We were lucky we could have our dog stay with us. The room we stayed in, was used especially for guests and their beloved pooches but we had to pay extra for our dog. I would not have minded this, but the room was tired and tatty.

convenient to area

can’t think of anything

Staff were excellent. Food and drink great.

Room was very tired, could do with redecorating.

It was easy to get to the hospital for us to visit my mother in law

Needs more on menu selection

good location, plenty of parking, nice room, good breakfast

quite noisy due to Christmas party

Friendly staff

No tissues, on spoons and shabby furnishings main light didn't work

Lovely hotel, great location.

Decor of the single room was very dated but very clean

From the moment I booked in the staff were amazing. Very helpful and friendly. And the room was spotlessly clean.

Would have liked a matress protector on top of the matress as could feel the matress buttons. One night stay probably wouldn't have said but a for night stay was a bit lumpy.

Food was good, room was comfortable and the weekend staff were wonderful, especially our Romanian waitress.

Breakfast staff on Monday need to be a little more customer service oriented.

The room was clean and comfortable. The breakfast the following morning was exceptional, both the food and the staff.

There could have been more teas, coffees and milk sachets in the room. The parking was difficult due to an event taking place on the same night we stayed.

Great location lovely staff and the cleaners were amazing

There was nothing we didn't like

Location was perfect for hospital visiting staff were very friendly and helpful. Choice of food and quality was excellent.

Room furniture a bit dated

unkept

The staff were very friendly and helpful

The rooms were dated