the kind staff

dirty bathroom

courteous staff esp. at the breakfast

location is bit far from a paved road

Good family place

Unprofessional comments of the older 👩‍🍳 about sharing European style food with my African boy. He should know that we understand his language.

This place has a very good breakfast. The laundry that I submitted was returned to the room a hour before checkout. There are stores on the main street of Mtwapa, about 15 minutes walk from the hotel. The receptionist provided excellent service. The room that I got had a good working air conditioner.

The water stream pressure is very low. The hot water barely flows there. I had to take cold showers most of the time. There is no hotel phone in the room. The TV is some oldie, not a network connected smart TV. The WiFi connection is very bad: 1. It disconnects all the time, so it was impossible to have voice calls. 2. It seems that it is not designed to have many nodes on the network, on hotel level. There were difficulties to connect even with a good signal level. Probably the router was overloaded with amount of connected devices.

The hotel is close to Mtwapa center in a silent street the locals know the way there. Arrival and check in went fine, we also got a welcome drink.The pool is cleaned and filled up daily. Breakfast is good however breakfast time interval should be extended a bit. Room has air conditioner, ceiling fan and fridge which come handy. Shower and toilet are comfortable. Free Wifi is good and they were uprgading when we stayed there. The manager is kind and understanding.

The hotel is a overrated here. The room is poorly cleaned there are many small bugs, small cockroaches. Furnitures are old and used. Walls are old, sometimes dirty and humid. Breakfast is good but there are many flies and no protecting against. I've seen flies resting in butter and jam many times. We had dinner in the restaurant only once with my wife but that was the first and last time. Quality of the food was below average in spite we had to preorder before dinner so they had time to cook. Room service started to clean normally when we left some tip. When weekend came, all hell got loose.Local familes arrived with many kids and they did not obey the rules at all. Yelling,screaming, jumping into the pool, splatter of water all day long from moring to late evening. In spite all of these rules are written everywhere with huge letters. It seems they apply only for tourists. And now let me share one big minus: i went to this hotel with my wife. My wife is kenyan citizen. One night we came home very late and the receptionist asked my wife's ID card upon entry which was very humiliating. Why did they look my wife a prostitute and asked her ID? Why are they so mean when they see a white man comes to a hotel with a kenyan lady? And we checked in as wife and husband, so they knew who we are.

Breakfast, location, very friendly female staff, A/C and fan, bathroom and hot shower, daily cleaning of room, excellent security, excellent wi-fi, guest-friendly.

Construction noise and dust, cold swimming pool, many male staff (breakfast) were not particularly friendly.

Serenity and quiet . Easily accessible

Location was Abit hidden at first but got used

Pool, wifi

Location, old and rotten furniture, no mosquito net

The big and deep swimming pool and the good breakfast and the holiday feeling we get there Nice and helpful staff

The hotel is friendly and accommodative. I loved that the pool is clean, very good place to spend with your family. The front desk and manager are willing to hear you and attend to your needs.

There are small room service mishaps that could improve for self-catering stays. Just to ensure each room gets it's deserved amenities. But all in all they are doing their best to make your stay comfortable.

Found this hotel online , and originally it was only my intention to stay for 1 or 2 nights , but i ended up staying for 31 nights in Total !!! , I Loved my room overlooking the Beautiful swimming pool , it was Perfect for my needs the staff are excellent , especially the Lady on Reception she is top Class , and also the Hotel Manager and the Owner are both very nice People , who genuinely value there Guests and will do what ever they can to help , it is so greatly Appreciated , probably more than they know it is . I plan another trip back to Kenya in June this year , and without a doubt part of my holiday will be spent at this Hotel , when I'm in this area . I stayed in room 212 for the whole of February , and without a doubt I'll be requesting the same room again.

not much I didn't like to be Honest , which is why i stayed for 31 days in total , rather than the 1 - 2 days i had originally Planned . This is not a 5 star hotel , but it does not charge the Prices of a 5 star Hotel , they know there market , and they look after there Guests in a Great way for the Prices they charge , a realistic Hotel , with realistic prices , and an excellent Staff , If i was being forced to pick 1 thing I didn't like , it would be this , I sent my clothes to the Hotel Laundry to be cleaned , and when they came back they had not been Ironed , that would be my only small thing, that i could say that did not impress me , but i liked everything else .

I complained about the bed size and the owner told the staff to upgrade it to a double bed. Second time at Prestige and felt home. This is definitely my all time holiday accommodation. Thank you Prestige staff the security men, reception staff and the room attendants,you were all excellent.

The cleanliness, the security measures, the swimming pool.

7.00am was too late for my breakfast. I had booked for two but my guest was asked at the reception if he was to spend the night or not. The road leading to the property was too bad.