The area is super peaceful. The house was just lovely. Bedrooms were great. The extra bunk beds were perfect. Cooked a lot, stove and oven could use an update. Outdoor Grill needs some fixing. Game room and sauna were fun and relaxing We would pick this house again. .

Very good

It’s not that the house itself is all that bad, it’s that the rental company it goes through is TERRIBLE and for the ridiculous amount of fees they tack on, service should be better. So about the house...to confirm other reviews - there are indeed many dead bugs, location is not cool at all - way too far from Gatlinburg and the office. It’s literally an hour of driving on little roads with zero service. The house other than bad service and dead bugs was nice other than that.

Fantastic, great time with family’s and friends !

We are longtime customers and have NEVER experienced any thing even remotely close to the headaches we’ve had with this Cabin. This is a beautiful house with a gorgeous view that is very poorly taken care of. The Aunt Bugs rental company did all they could do to help in this situation. No internet & poor cell coverage = safety concern. A/C not functioning downstairs upon arrival - maintenance came after midnight to change thermostat. House showed 83 degrees. A/C not functioning upstairs for over 24+ hr past check in. Finally given code to unlock Nest after multiple calls to office. Tv in lower room with bunk - not functioning King Bed Lower- footboard not attached and mattress wobbly Bunk beds very wobbly, kids didn’t feel safe. Refrigerator has duct tape holding shelf and drawer that kept falling out Dishwasher lower rack missing wheel, no detergent provided Kitchen faucet - head dangles when running water and leaks No pot holders In kitchen & pans in bad shape with loose handles and scratches Master on Main- drawers not connected to track in bathroom and in dresser. Rips in the carpets on the main floor & game room Extra pillows, but no extra linens or pillow cases so they were unusable. No detergent provided Hot tub missing head rests. Porches had amazing views, but there was no where for more than 1 to sit, unless you wanted to sit on a picnic table, to enjoy the view. We are extremely dissatisfied with this property and the poor up keep. We had 18 calls with management company, after hours support & maintenance technicians + 2 maintenance visits to the property and that was just to address the A/C and WiFi. Great location, beautiful view and plenty of space! Layout of the house was awesome!

Rating Details: The property manager was adequately helpful. The vacation rental was somewhat dirty. I was somewhat unhappy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: I rented this cabin for a group of 18 young adults. When I first arrived I walked through the house and saw many, many, many dead bugs. Maybe it's just the season for them? I am not sure. When we opened up the pull out couch on the third floor, there was a belt and socks from a previous guest I assume. I was a little confused that there was so much we needed to tidy up, considering I was told the cleaning crew was in the cabin just hours before. Most cabin rentals, AirBnB's or VRBO's have a nice book waiting for the guests. It may contain recommended restaurants nearby, instructions for when you leave the rental, and WIFI information. There was none of that information waiting for us. One thing I was pleased with was the quick response time for the "After Hours" phone line. We called with two issues the first night and they very quickly came back with a resolution to our problems. I am not sure that there were many positive reasons to book this cabin again.

Rating Details: The property manager was somewhat unhelpful. The vacation rental was somewhat dirty. I was happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Not what we expected for the cost. Upon check in we had to sweep up the dead bugs and wipe down all the tables. The Heat and AC was locked and we had to call and have the AC turned on. The After Hours contact number given went to voice mail so we had to spend the first night with no AC. Why have an emergency number if no one answers?

Perfect for our group, plenty of room, beautiful view!!

Cabin was nice. Had to wash sheets for couch fold outs before using them. Dead ladybugs on the windowsill in the living room... otherwise It was very nice.. would stay there again