The location was ideal which is why we chose it. We managed to get in a little bit earlier but we were given so many different mobile numbers to contact before, during and after that we didn't know who to contact for what in the end! The beds were soft but comfy. We couldn't work out how to get the sound on on the TV. The supporting mobile number we were given said to only contact in an emergency or we'd be charged so we didn't call. Some instructions on how to work the TV and get sound on would've been useful. A small table on the roof terrace would've been useful too. It was very neglected up there. Some provisions for tea coffee and milk would've been a nice touch too as we had to buy everything and throw it all away on check out. Also a towel in the downstairs cloakroom would've been handy. Apart from that it was a lovely place and I would recommend it for a small group or family.

Towel in cloakroom Tea coffee and milk... just basics Guidance notes for TV A small table on the roof terrace A contact number without the threat of being charged extra for calling it.

Host was lovely and friendly, the apartment was clean, plenty of space. Close to the train station. Highly recommend.

the location was great

we arrived during a very cold weather spell and the central heating wasn’t working. we later learnt that there was no money in the meter. Windows didn’t close. And one guest has suffered very badly from bed bug bites. The bath didn’t have a non slip surface laid and a guest slipped and bruised her leg. There was not cleaning sponges to wash the dishes so brought some or tea towels. An email will be sent to the company that represents this property.

Heater not good , have 3 rooms but just 1 double bed I don't understand why ??

SkyVillion = scammers. They spoiled the whole trip for me and my family of 8. According to the terms, I paid for the apartment, signed the digital documents, and sent a 300GBP deposit. I also informed SkyVillion that my flight departs at 6:05 PM. By a complete coincidence, on the same day, the apartment I purchased stopped being available on the SkyVillion website for 3 nights and changed to 14 nights. Exactly at 18:04 (1 minute before the scheduled departure) a representative of SkyVillion called me to say that they did not have the Olympic Sky View apartment from my offer and they had to move me to some other location (10 km from the previously selected place). They sent me a link to the offer. As it turned out, a SkyVillion employee took me to yet another place… Of course, the apartment I rented was probably rented by someone who took it for longer. The apartment was of a much lower standard: - There were no chairs for all guests - The oven doesn't work - We were greeted by unwashed dishes in the dishwasher. - After pressing the flush, maybe 1L of water flowed - At night, the heating turned off due to the weekend mode (Looking for instructions for the radiator program at 2 am at 15 degrees is what I like). - Photos have been manipulated in photoshop. In fact, you will end up in a worn-out hole. The place we bought SkyVillion sells at a higher price (over 100 GBP) than the one we were relocated to. They only refunded us for 1 taxi trip. I had to bear the additional travel costs on my own. They did not want to return the money for lowering the standard of the apartment. The employees lie and manipulate. We have not and probably will not recover money from these scammers. Unfortunately, Booking cannot help us. These types of fraudulent companies in London are said to be a plague and you need to be careful. I got scammed for the first time on Booking.com. Sad that the only way would be to file a lawsuit. Be careful!

perfect for a visit to Abba Voyage

The person who met us struggled to open the door, we were concerned we would be locked out so asked the landlord called us - we heard nothing, but, we did not get locked out either!

location/room layout/roof terrace

nothing

Customer service must be better! Let the customer know the exact address. (the coordinates to the apartment is 200 meters off) Use representatives that don' t look like hooded hooligan. (the man that came with the key) Fix broken stuff like broken beds BEFORE the new customer arrives. Fix broken stuff when the customer is out of the building, NOT when they are to eat and get ready for a show. CLEANING was really bad- hairs, stains and dirt all over the place.