Modern look; great location; accessible food and drinks. Free breakfast and shuttle.

I wasn’t thrilled that I needed to request that our room be cleaned. That should be automatic.

The size of the room, the hard wood floors, the dispensers for soap, Shampoo, conditioner etc, size of tv

No tub, shower was nice but water pressure was low.

Comfortable bed

The wait for the airport shuttle was really long (50 minutes) Saw several other hotel shuttles come and go in that time. I guess that’s to accommodate a schedule of people leaving the hotel but when you arrive later at night, you just want to get to the hotel as quickly as possible

The hotel was very clean and appointed well. The staff was friendly and helpful.

The room was VERY loud. We could hear planes landing/taking off regularly. The ice machine was right outside our door and it was not in its own room or even an alcove. The rooms don’t have carpet to muffle foot noise so we heard the person walking in the room above ours at all hours. It was nice that they provided breakfast. However, the food was mediocre at best even when compared to other hotels free breakfast offerings.

Breakfast was very good. It had a variety of hot items to choose from like a toasted croissant with sausage-egg-cheese, a vegetable frittata, and a cheese omelet. Hard boiled eggs, bagels, toast, make your own waffle, farm-fresh yogurt, oatmeal, cereals and you had to go into another room for the juices and coffees. It had a reliable timely shuttle service to the airport or the Mall of America. You technically could walk to Mall of America but it is a very busy four lane street to deal with. Staff was very friendly and helpful. If you have family, there is bowling, and other activities attached. Hopefully, they have larger rooms for families because the supposed suite we got was very small - only meant for sleeping. There was one chair and one small table. You could only hang clothes over the refrigerator and a few hooks on the wall. The soaps were squeeze bottles attached to the walls and took a bit to get used to. The hand lotion was very nice. It was clean - no carpet - hard vinyl. There were very good black out curtains you could draw down by pulling a chain. And, a nice design to pull down over the top of the black out curtains to disguise them.

It was an efficiency type apartment. Very small room with a small refrigerator but no microwave. However, you can use the microwave in the lobby. The bed was very firm and not really that comfortable. The pillows were too soft and as a result, there was no support for the neck. You can hear the airplanes at night and no way to turn the fan on to drown them out. The airplane sounds were not really loud but similar to if you lived within 5 miles of an airport. So, they did a pretty good job with sound insulation. But, if you are noise sensitive it could be a problem.

I am reporting for the family member who joined us here. I commented earlier for our stay. Friendly staff and great shuttle service.

It was too small of a room.

The breakfast was great...You could make a waffle or grab something light. the location was perfect...Right across the street from Mall of America. I loved the cleanliness of the hotel and how well stocked the room was with pillows and towels.

The only thing I could think of is more parking. But I managed to get a good spot the couple nights that I stayed. No other complaints. The staff and area were great and I would highly recommend.

The hotel was very clean. They are obviously well staffed here because we were always seeing workers cleaning the lobby, halls or rooms. The front desk was efficient and friendly. TV made the kids happy since it had more streaming options. Very close to the Mall of America and five minutes from the airport (which is a good and bad thing—very loud planes would wake me up). That being said,great hotel but don’t expect a restful sleep. Thin walls. And don’t get near the ice machine. Seriously I could hear the neighbors’ conversations, words on their TV, and their alarms going off. I have stayed near airports around the world but never felt like the planes were landing in my room. If it wasn’t for this I would have given it a 10 but have to be honest.

Thin walls and loud airplanes