Property manager needs to get better customer service, place lives up to the hype others have mentioned as a great place for multi families, no A/C throughout, just one small bedroom leaving others to cook On a visit back home I booked this home for me and my siblings families. Told the manager on the day of that we may have someone check in around 12 as it was available for early check in he said no worries just let him know a half hour before arriving. No one arrived at 12 because everyone has kids and I my brother arrived around 3-4 manager wasn’t pleased saying he had been waiting around for us all and was abrassive. Once in the property it was a great set up and a perfect place for families. Everyone loved the place and their stay. A couple things to think about though. There is only A/C in one bedroom at the back of the house not the whole house so this was a little misleading, the worst was the largest bedroom at the front of the house is like a greenhouse and gets absolutely cooking. Together with the upstairs in general. Don't plan on ventilating unless you do it just right because we ended up with over 100 mosquitos in our room trying to cool it down. We used some of the food supplies in the house only to find that most were well expired by a few years and there weevils in the flour so plan to bring every single thing you need to eat. The washing machine died at the start of the stay trying to wash a towel. Started filling and then stopped didn't even get to a wash cycle, first thing the manager said to me after I was politely just giving him a heads up (as it wasn’t a huge deal for us as we were only there for a few days) if we find out you broke it you’ll be paying for it. Not even a sorry about that we’ll get someone out there ASAP. I let him know it didn't even get to a wash cycle it was only filling at the time and just stopped and gave an error code. But he was still adamant it was probably my fault so I just stopped talking to him and went about the rest of the trip. So we never had a working washing machine If I was the owner of this property I would want different property management, customer service was terrible. I rent my own property and if I have issues with anything there, the first thing is to apologize and let them know I’ll get it fixed and then after thats done figure out the cause. I would rather book elsewhere next time and wouldn’t choose this property again due to A/C and property manager.

This is a quality property in its own right and a rare bach that can actually host the number it advertsises - when the adults are not related and not sharing the beds. There are plenty of spaces for people to spread out and great kitchen and hospitality options. Recreation activities are well catered for both outdoors and inside the house.

The property was outstanding and plenty of rooms and space for a large group. The fire outside was wonderful for roasting marshmallows and hanging out together as a family. We loved the location thanks

Great space fir a big group and great entertainment for children

This is the second time I have stayed at this property. Perfect configuration, comfortable, clean and outdoor area is amazing!

lots of space to relax, outdoor area fantastic. great for two families

Wonderful property!

Such a beautiful house and an easy check in process with Jason. Super helpful & friendly

Big house, lots of fun toys for the kids. We had terrible weather so thankfully the house was big enough to keep us sane!

Photos undersold how cool the house was. Jason was great.

Love it! Will be back

We needed a large home with plenty of room for our extended family to stay in over the weekend of a wedding at Matakana It was a lovely home to stay in - well supplied with all you need to have 4 couples. Thoroughly recommend it but do notice there is no linen provided.

Perfect property for a large winter group! Spacious and well equipped! We loved staying here for a family wedding.

The perfect property for a large group, who wanted to relax. Thank you, we will be back.

The perfect property for a large group, who wanted to relax. Thank you, we will be back.

We all had an amazing time at this property, it is so spacious, plenty of separate areas (for eating, relaxing, dancing and sleeping) and has everything we could need (including in the kitchen). The location is close to the beach, we were spoilt for walks, bike and scooter rides too. Would definitely recommend to others and would love to go back.

We all had an amazing time at this property, it is so spacious, plenty of separate areas (for eating, relaxing, dancing and sleeping) and has everything we could need (including in the kitchen). The location is close to the beach, we were spoilt for walks, bike and scooter rides too. Would definitely recommend to others and would love to go back.

The house was awesome, and bigger than we thought. Top spot for large groups ! The outdoor area with fireplace was perfect for us to sit around and be together. The kitchen had every appliance you could wish for. It was definitely worthwhile getting linen and towels provided. Nicola did a great job in comms, and helping with questions.

The house was awesome, and bigger than we thought. Top spot for large groups ! The outdoor area with fireplace was perfect for us to sit around and be together. The kitchen had every appliance you could wish for. It was definitely worthwhile getting linen and towels provided. Nicola did a great job in comms, and helping with questions.

Very spacious house with very good facilities. Highly recommend!

Very spacious house with very good facilities. Highly recommend!

Very enjoyable stay! A well-equipped house and great communication from Nicola.

Very enjoyable stay! A well-equipped house and great communication from Nicola.

We had a wonderful stay at this huge home. Lots of space and things to play with, this home was perfectly outfitted for a fun family holiday.

We had a lovely stay my granddaughter particularly enjoyed the trampoline .

We had a lovely stay my granddaughter particularly enjoyed the trampoline .

Very clean and tidy house. Lot of space for 2 family with kids. Great location, just 5 min walk to the beach.

The property was well looked after and the host did a fantastic job with communicating check ins and were very accommodating as per our needs!

Loved the house, facilities and location, easy and flexible check-in and check-out process.

Very smooth, amazing place! Has all the essentials plus loads more. Fab place!!!

Had a fantastic time - very easy and had everything we needed for a relaxing stay.

Very smooth, amazing place! Has all the essentials plus loads more. Fab place!!!