Nothing, a terrible experience and the fact it was stated parking was available but wasn't created problems and increased costs. Staff have a "don't care" attitude.

Everything, no temperature control to room, dirty with stained walks, cracked sink, breakfast was almost a joke, apart from a big room with an odd smell the hotel is severely overrated!

The young staff were incredibly helpful and friendly and sorted out with ease our many problems on the day. The location for the centre of Plymouth was ideal.

OYO messed up our booking. Even though we had a room booked with them for months when we turned up it wasnt available. They told us they had overbooked by 50 rooms! Luckily they had one room left due to a cancellation so we paid for the room again (you have subsequently refunded us). The rooms do not have windows that open and it was very hot so they got us a fan.

nothing

no air conditioning, didn’t care when questioned about it .. had to sleep with door open all night because of the heat, noisy trampy people smoking inside the building. single need were half the size of an actual single bed. shocking place 🤢 🤢

everything is good.

the breakfast is not very organised. The hot food was all out in the first day, and the staff bring the food 10 mins later.

it’s fresh

n/a

Immaculately clean, super friendly staff.

Lots of drug addicts loitering in the area.

Staff friendly and accommodating Clean and spacious Great location

Would like the option for cooked breakfast could maybe charge couple quid extra on overall price

Comfortable beds, but we booked a double bed, ended up with twin, not such a big room as described.

Booked a double had a twin room, not so big a room as booked.

Huge, modern room, freshly decorated. Large modern shower room. Huge, comfortable bed. All very clean and tidy. Great breakfast, friendly and helpful staff.

Just minor niggles. Insufficient slope on the wet room floor so that the shower water spread into the rest of the bathroom. Tap a bit loose on the wash basin.

clean and friendly

the bed was very uncomfortable

location and room was spacious

nothing

Better than any OYO I've previously stayed at

All good

Room was a great size and the bed very comfy! Chromecast on the tv was a lovely touch.

Volume of people in the reception area / hanging about outside was uncomfortable and surprising. Bathroom floor was slippery. Breakfast was not as expected.