Zimmer war ausreichend gross und Bett komfortabel, Frühstück war üppig, die Zimmerreinigung top

Klimaanlage machte ab und zu eigenartige Geräusche

El aire acondicionado impecable, la limpieza también te limpian las habitaciones y te al dejan ordenada todos los días que lo requieras, las habitaciones frescas y para el precio esta bastante bien

Debería haber más fruta en el desayuno a solicitud

I'd rate it a 7.5 but that wasn't an option. The bedding was very new and clean as were the towels. The room is very dated, but large and clean. The shower was hot but got the bathroom floor wet. Breakfast was excellent with a different choice each day. A short walk to the main square where most of the restaurants and coffee shops are.

The outside of the building almost made us turn around but we could see a nice lobby. The halls and rooms need a new coat of paint and that would make a huge difference in the hotel. It's expensive for the condition but all hotels in Santa Cruz are over priced.

Convenient check-in and check-out times, clean, friendly staff, good location, AC and WiFI working well.

Rooms a bit dated, small bathroom