Sunrise hotel was a bit of a high light on our 5½ week long trip this winter to Thailand and Vietnam. We stayed there one night before taking the ferry to Phu quoc and 4 nights on our return. In every aspect we had a wonderful time there, both before the Tet celebrations and after. The staff made an excellent job of making us feel welcome, especially one guy who unfortunately I cannot remember the name of but who even showed up at the reception to help us out with an issue, this taking place on his birthday when he was meant to be having a day off! So we owe him a lot of gratitude, also for being so sweet and kind to us all the time. About the hotel itself, everything was shiny clean and the room spacious with a nice little balcony where we could hang our laundry when washing up. There was muzac pouring out of speekers in the corridor outside our room. Not loud, just softly as to add to the general atmosphere of a three-star hotel. As opposed to the incredibly loud kareoke performances going on at the night market nearby well into the evenings, which is part of Vietnam's heart and soul and something we learned to appreciate as part of the exotic charm of this town. Also we greatly enjoyed swimming in the roof top pool with a great view into the sunset, but also the breakfasts which partly consisted of tropical fruits and partly of the traditional pho soup, bread and jam, Vietnames coffe or tea, etc. As part of their service we got to rent a scooter for two days so we could see all the surroundings, even two holy places up north close to the Cambodian border and one monestry to the west close to a public beach. All in all, Ha tien offers the real, authentic thing and isn't by far as touristic as Phu quoc, which is why we wanted to stay there for a while.

Everything perfect!

La chambre et le confort, la superbe piscine sur le toit, le rapport qualité prix

La location de scooter cher et la qualité des scooter déplorable, pas de frein pas de retroviseur

The Hotel is probably new, so very clean, stylish and modern. The staff is kind, especially the manager who can speak English very well and he is very helpful. He even told us a story about the crazy buildings without windows, which are close to the hotel. There is a nice swimming pool with relax zone on the roof. Good hotel restaurant.

The hotel gym is very basic. Location is a little bit far from the city centre.

Friendly staff, clean room, nice mountain view from the pool and quiet location.

No complaints, for the price all my expectations were met

Personnel accueillant, superbe piscine sur le toit

Personnel parle peu anglais (sauf le manager), emplacement éloigné du centre

Nothing

Towels are old and dirty. AC did not work properly. Staff is not helpful.

The staff was most helpful and friendly- one of the best i have encountered. Comfort, quiet and very clean

Excellent staff and facility

Hotel is fairly new. clean and comfortable . Great location. close to night market and the express boat terminal.