Wonderful traditional Moroccan breakfast.

The location was a little difficult to find. Thankfully our taxi driver was familiar with the area and pointed us in the right direction. It was otherwise in a great location, very close to the markets!

The service and everything was clean.

Nothing

The location was a 5 minute walk from the point of taxi drop off. This side of the Medina is not that buzzing. The room was quite big with a large bed. The toilet was very big and with amenities. The central courtyard and pool was beautiful. But thats all for the hotel, nothing else is good.

The bad experince starts from the very begining. Just entering into the property, we got the very unwelcoming vibe. The reception is a very narrow space, where the woman kept us standing to fill up the forms. It was very dissappointing, they should have let us sit at the common place and greet us in the first place. Instead we have to stand n that narrow space, sweating. The behaviour of the woman in reception was quite rude. The way she told us to shut the main door, was shocking! We felt like we were treated like convicted people. And we discovered another couple guest was treated like this same odd way in the evening. Anyway, moving to the room, someone from the hotel was already occupying our room, doing some, who left when we got in. The kitchen was just beside our room. The staff were super loud. Imagine someone from the kitchen is talking(shouting) loudly with another staff who is working by the pool and you are in a old riad room with no sound insulation. It was so noisy, we could not take a peaceful rest. To our utter wonder, at the morning one of the staff was taking call in loudspeaker! Breakfast was poor, no eggs. Almost everything was readymade, bought from the supermarket. They did not provide any complimentary drinking water in room, not even in breakfast! The pool was not a clean one. The staff named Hassan was a bit professional, but still a long way to go for them. We have stayed in 5 riads in total in our whole Morocco trip and we can say we did not face this horrible experience at all in any other riad. It was so shocking, to pay such amount and get nothing, infact negative service! In short, I would never recommend this riad.

Very unfriendly staff. They asked us if we could bring a hairdryer to belgium. When we said it was not possible because we only had handluggage and this was full, he send me a whatsapp saving belgium people with dumbs down. Inappropriate and not at all cuestomer friendly

The staff

location

it is NOT a hotel. it is an old house that changed to a motel! bathroom was filthy. Room was small, uncomfortable and could easily hear the outside noise. I had to sleep with earplugs! The pool was at A size of small pond!The breakfast was hardly enough for one person. I think save your money and book in another place. The Maison needs a proper refurbishment!

We were not happy with the room we booked (mentioned below) and asked to be moved into another - and they kindly did it without any extra charges. The whole staff was very kind and the breakfast was very good.

We booked the "Superior Twin Room", described as having "a executive lounge access, private entrance"... Take this with a pinch of salt: this room is on the ground floor, right in front of the breakfast area and accessible by a transparent glass door covered by two big curtains. Don't expect that much privacy and silence, specially during the morning.

The property is beautiful and not enough can be said about the staff. The staff made our stay unforgettable - we were a group of 4 girls and Omar and Hassan went above and beyond to make sure we were safe and had a good time in Marrakech.

The location is tricky but the staff made sure to assist us when needed. If you have we would recommend you to contact them first so they can let the bag carrier know (about 25 dirhams)

location was perfect and it was really nice inside, it felt like you were in amongst the heart of everything and right where the local people live.

nothing, it was exactly what we were expecting.

The courtyard and breakfast was exceptional.

I booked a superior double room. We were given a roof top room, it had nowhere to put anything and the double bed was set in a nook between two walls, you had to crawl across the bed to get in it.

the staff the beauty and the cleanliness

absolutely zero

I love the vibe of the place! It is such a peaceful, nice, and quiet place. Lovely stuff looks after you in whatever you need. They are very friendly and kind! Great location and easy access! Nice and clean facilities.

We stayed a night and did not experienced any negativity that I would report as ‘not liked’. We stayed one of the top rooms with my sister.

Nice and elegant Riad. Comfortable bedroom with air conditioning. Nice staff. Despite it was cold we used the swimming pool.

Nothing to say

Nice pool (but not rooftop) and breakfast area and sun terrace. Relatively close to the spice market.

The rooms were small and narrow; could not walk on either side of the bed. Somewhat noisy area.

The Ryiad far exceeded what we were expecting, the manager was there to greet us as we got out of the Taxi and took us to the Ryiad and the exceptional service didn't stop there, they even did our laundry for us. From the time we arrived in Morocco the Ryiads got better and better and this one got 10 out of 10 I would not hesitate in recommending this place as it ticks all the boxes.

No complaints whatsoever

staff, breakfast and accommodations

Stunning, really pretty decoration. peaceful and quiet considering the location, a hidden gem. The staff were incredibly nice, made our stay!

Nothing, just a little hard to find the first time round

very beautiful riad & close to everything.

lovely property, gorgeous Riad. Tricky to locate in the medina so probably worth making arrangements or accessing an online map prior to arriving as taxis unable to drop you at the location.

Amazing pool! The staff is really nice

I booked this place by accident but it was worth it. I love everything about it. The host is the best if I can grade him it’s A++. communication is another A++ also they have parking, about 2 to 5 min walk from the Riad. the location is close to many restaurants and souk. there’s a lot good to say about this place. I will definitely stay here again & again & also recommend it to everyone I know.

honestly there’s nothing to dislike

The location was amazing, just a quick walk from the main things we wanted to see and visit. It was easy to reach and well marked (there were signs that indicated how to reach the road from the main nearby square). The Riad itself was outstanding! It was truly beautiful and very peaceful. Everything was just like it’s shown in the pictures. The room we got was very comfortable (it also had AC) and the bathroom had everything we needed (including a hair dryer). The breakfast in the morning was very good and in my opinion it was filling enough to get to lunchtime without needing any snacks.

I liked everything, there was nothing I didn’t like.