Not much

Shower pours out all over the floor, had to use our towels to clean it and they wouldnt replace them. Broken toilet seat Broken lock on the bathroom door Handles missing from the vanity Holes in the curtains Cant open the wash/mach lid

Location and community pool area. Other than that it was dirty, bathroom smelt like wee, staff were rude, didn't explain things on how they work, as the room 1302 is not ran by the Mantra at crown towers at the front foyer. Is ran by Coast Management or something like that. They expected me to scrub everything ready for their next check in! Strip beds do dishes, empty bins, vacuum & mop floors & wipe all surfaces. Thought i paid over $3500 for a week to be able to tidy but not scrub spotless! Ok so beds weren't stripped all dirty dishes were in dishwasher & all rubbish were in bins but i had disinfected the whole place while staying there due to having small children there that I was worried would get sick if I didn't. Plus at 10am sharp I had cleaners at the door complaining that I should be more organised & practically told us we were pigs for not having the place to their standard! Honestly anyone looking for accommodation, don't waist your money as I list my $300 bond due to this, which I have never had happen before and stayed at many 5star places which this place would be Max a 3 star being generous!

Location and community pool area. Other than that it was dirty, bathroom smelt like wee, staff were rude, didn't explain things on how they work, as the room 1302 is not ran by the Mantra at crown towers at the front foyer. Is ran by Coast Management or something like that. They expected me to scrub everything ready for their next check in! Strip beds do dishes, empty bins, vacuum & mop floors & wipe all surfaces. Thought i paid over $3500 for a week to be able to tidy but not scrub spotless! Ok so beds weren't stripped all dirty dishes were in dishwasher & all rubbish were in bins but i had disinfected the whole place while staying there due to having small children there that I was worried would get sick if I didn't. Plus the beds only had a quilt And x2 sheets no covers and some sheets and quilts were stained! Yuk! Plus at 10am sharp I had cleaners at the door complaining that I should be more organised & practically told us we were pigs for not having the place to their standard! Honestly anyone looking for accommodation, don't waist your money as I list my $300 bond due to this, which I have never had happen before and stayed at many 5star places which this place would be Max a 3 star being generous!

The pool Apartment was good

No bars or cafe only a pool kiosk with a basic menu that only take’s cash No restaurant for Breakfast, Lunch ,no buffet that it used to have No parking for second vehicle couldn’t even pay for a spare car park had to find parking offsite Thai restaurant was only average despite all the awards it has won Used to be a terrific place to stay looks run down Because we hadn’t booked though Mantra the reception I felt couldn’t care less

The apartment was comfortable and conveniently located

The property had 2 rolls of toilet paper for 6 guests staying 3 nights No bin bags at the property but we were expected to remove all rubbish before leaving Some beds had no blanket/doona only sheets, beds that did have doonas were not fitted with covers

Indoor and outdoor pool in addition to separate children's pool. Well equiped kitchen and tv's in each room.

Instructions for car park were difficult to follow and staff member at reception did not speak clear English therefore had difficulty assisting.

Excellent location and a very lovely apartment. Easy key collection and great communication from apartment management. Kids loved the resort style pool. Short walk to beach and Cavill Ave.

Replenishment stock of toilet paper and bin bags could be better but otherwise no complaints.

the apartment was great and facilities were fantastic, close and in walking distance to everything required beach shops and transport, easy to get around due to the location it was

that the unit was not cleaned properly when we arrived sent message to GCHM and they sent the cleaner out the following day

Great location, close to beach, shops, tram stop. Great outdoor pool, indoor pool a bonus. Spacious apartment, functional bathrooms, large balcony. Reasonable size gym.