It was clean and modern

Nothing

I was skeptical staying here after reading bad reviews, but I was pleasantly surprised.. It was closed when I arrived but has a sign on door saying check in from 3pm, I returned and was greeted by a very friendly young lady, check in was quick and easy.. Being a solo traveller for 1 night I booked the cheapest single room and ended up getting a nice double. The room was modern, clean, comfortable, lovely bathroom with warm shower, I didn't explore the area much but they have vending machines on the landing with drinks/snacks. The girl at reception was very helpful with local info, and the hotel itself is a 15 minute walk from town along the river through the public gardens. I'd definitely stay here again.

Only negative I had was one of the windows was broken and hanging off the hinge, but still opened fully. And the outside of the hotel has metal shutters over the windows, this was half down so made obscured the view/light entering the room. I never spoke to reception as it wasn't a massive issue and maybe would of been an easy fix.

room very clean staff very friendly very nice people

city is getting a little shady at night watch out for train station lots of charecters around at night

The room was very clean and comfortable, the receptionists were really nice and hospitable especially the younger one. The day I left she called me that I forgot some papers and were very important because those were from my job. She saved my life.

It's quite expensive and you don't get any breakfast included.

The staff are exceptionally helpful and professional. Including cleaning staff were friendly.

Noise from the next room and the bathroom was minimal. Not a great shower. Towels were never changed. Bathroom never cleaned.

The view of surrounding area is nice

Water flow in the wastafle was jammed

Well linked to historic centre by bus and nearby playground for kids.

Clean three-bedroom hotel room with ensuite but overall minimal space. No lift available. Parking is a challenge at this hotel. There are two areas; parking bays marked in blue where you have to pay and white parking bays where the hotel gives you a special permit. DO GET PERMIT IF YOU PARK THERE BECAUSE THE POLICE VISIT EVERY MORNING. The problem is having access to these bays and some wait is unavoidable.

well-arranged room, conditioner with cold air, bus station

the bathroom was not redistributed with those necessary for hygiene.