Everyone was super friendly and was able to check us in early! I appreciate that so much as we had a bunch of family joining so worked out perfectly to get everyone organized!!! Valet was incredible, as she remembered my name and my car the next day!!!

Everything was perfect!! We will be back for sure!!

The lobby entrance was beautiful. The room was clean upon first entrance.

The front desk staff was not friendly or helpful during issues at stay. The pool side did not seem to be cleaned or refreshed at the end of the night or early morning. My room door was left open by cleaning and I was gone for the entire day. I had to switch rooms 2 times. Once because our AC wasn’t working and then after the cleaning service left the door open. When I was asked for disinfectant because I used mine on my first room the girl At the front desk was rude. When I tried to file a complaint the manager told me she was almost off the clock before even listening to my problem .

Food was absolutely a fail at this hotel! Family felt sick after dinner here. Chicken was undercooked. Flavours were out of touch with what Scottsdale is known for. Staff were all sassy attitudes lots off drama. Would hate to blame the staff though you can tell Managment have no control inside this hotel from the front booking staff to the restaurant. Staff management was absolutely horrible. No guidance, no professionalism very poor Quality!

Management is going to give this hotel a bad review for coming months & years if not delt with. Front desk staff had one lady DJ who was in the right spectrum of customer service. That’s about all that I had experienced. Over all bad experience for such a nice property.

Lovely room and facilities in a good.location. staff was very friendly and helpful getting us early access to our room.

Location was good

Two paper coffee cups Twice we tried the bar but was ignored and left Too much noise in my room could hear everything outside

excellent hotel, great value, the restaurant and bar (CALA) was so much fun ! Minus on of the bartenders, everyone was pretty nice and welcoming. The gym and the pool upstairs were nice too.

The bathroom was filthy. The bathroom door did not close. The entrance lights in the room did not work. 3 days with no clean towels. Ineffective staff.

Very luxurious and perfect location to nightlife