Awesome views, good activities, nice property

It took a little while to get there and our room was a good hike up the mountain - but both of these things were kind of necessary to allow for the remoteness and view respectively

The staff was really nice!

The lighting in the room.

The property was stunning! The vegetation and the style of the rooms were so beautiful. Hiking and biking were fantastic!! The kayaking wasn’t much and luckily we are strong enough to move the kayaks into the water but not sure how some people would do it.

This review is for the hotel only. What we didn’t think highly of (and would get a 3/5 tops) was the restaurant. The food was just okay. We had dinner and breakfast there. Very basic for the price. And on top of that there was 12.5% tax and 10% resort free. Plus of course our tip. So we are talking minimum 32.5% on top of the food price and 42.5% if you tip 20%. Therefore the cost was even worse.

Breakfast was good, the best of the meals we had there

In general, the dinner/food was mediocre - the pizza was nothing special, and the for the price the dinner entrees s we had at Grove House were very basic...

The food was so delicious! Very pleased with all items I chose on the menu.

Wi-Fi in the rooms could be much better.

The location in the rainforest ist wonderful and we especially enjoyed the free bicycles and the hiking trails on the hotel grounds. It's a great place for bird watching! We stayed at a Creekside Cottage which was beautiful, especially the patio and the outdoor bathbub are great. A great plus is that you are provided with free drinking water. Special thanks to the waiting staff at Don Tonito's, they were so nice and we felt very welcome there!

You have to specifically request that they make up your room - at a hotel of this price range, the rooms should be made up daily without request. Breakfast is not included.

the staff were very friendly and the food was very good

there is huge construction going on, they are destroying the forest by building houses for Americans to buy. the wildlife is practically non-existent due to the disturbance from huge trucks driving through the grounds of the hotel from 6am to 7pm. we were really disappointed that this tranquil oasis was not as described :( although the staff were really friendly the service was below par, they provide you with a WhatsApp number to message with any issues - I informed them that our safe was not working, but even after 2 follow -up messages I still had no reply. eventually they sent someone unannounced at 7am, banging on our door, which woke us up….not great…

Food was great. Staff was fantastic. Room was beautiful.

Had coffee one morning that wasn't so good but the orange juice made up for it.