Check in was so good, our room was ready over an hour early.We weren't disappointed the room was so nice, bathroom was beautiful too.

Clean rooms exceptional breakfast and friendly staff

Healing is nice and clean, modern, all staff are lovely and helpful, brilliant place to stay.

Friendly staff Lots of choice for breakfast and delicious food.

This was our second stay at Helaina and we'll be back. The rooms and public areas are spotless, beds comfortable and breakfasts enough to last you to tea time! All the staff are friendly and helpful, making us feel really welcome. Good value too. The location is perfect for concerts at the Open Air theatre, the cricket or for long walks if the weather permits.

Clean. Friendly helpful staff. Good breakfast. Nice views over North Bay

We knew what to expect at the hotel and again it was superb. Even the weather played ball this time. We will be returning again hopefully later in the year

Staff was so welcoming, great choice of breakfast, such a relaxing place, definitely come back xx

The stay was made all the better by the lovely hotel brilliant food and the young lady that looked after us very professional

A convenient area for exploring Scarborough and the wider area. The hotel and our room is beautifully decorated with a very comfortable bed. Your staff were friendly and very helpful and worked very hard providing an excellent service. Our room (2) was too small for two people with two cases and felt cramped.

Friendly, comfortable, clean, great breakfast, location

We have stayed in the Helaina a number of times, it is excellent. Clean and modern with very nice rooms. The breakfast is excellent and the staff are always friendly and welcoming.

There is nothing but good things to say about The Helaina

Extremely well-appointed hotel. everything was spotlessly clean. Friendly staff, and a great breakfast.

The hotel was lovely and clean, the staff friendly. courteous and attentive and the food first class. Also the room could not be faulted.

Breakfast was excellent. Friendly staff

Beautiful view of the North Sea. Lots of hiking. Great staff and breakfast. Very friendly. The owner stopped by for a chat which was very nice.

Nice room lovely breakfast

Everything about our stay was amazing the breakfast was absolutely fabulous

Usual friendly, helpful service and a great breakfast. Would also add that the shower head in room one needs replacing... it's not good at all and I did mention this last summer when staying in the same room. Could also do with some form of soap dish/tray in there :-). Regards, J.

We stayed at Helaina in September and what a good choice it was. The place is kept to a very high standard and the room on the 2nd floor was comfortable and cosy with numerous extras. Lucki looked after us at breakfast and what a super service. The Yorkshire Breakfast was of a superb standard and presentation. Situated above the North Bay it has great views. So yes, we would definitely stay again. Tip... Book direct for the best deals Thanks for a great stay 😊 Alex & Kath

Cleanliness of accommodation, top class breakfasts

Tom and Jill, the owners, were very friendly and accomodating on a personal level. The view of the North Bay and the Castle from our room was fantastic. Close to both the Marine Drive and the beach for walks, and also only 5 minutes walk to the town centre.

The breakfast was great and the surroundings looking over the north bay was really nice .

Quiet, lovely view over the bay, and breakfasts were excellent

The cleanliness throughout, friendly , helpful staff . The breakfast was spot on . Comfy bed .

Welcoming and friendly host Tara , lovely room and breakfast excellent, location superb.

Welcoming, friendly and excellent service..

Booked very last minute but had a great night, value beat that of the chain hotels but far better quality and the staff, in particular the host, were amazing! We were able to park right outside the hotel and the permit meant we weren't worried about leaving our car in a multistorey out of sight. Breakfast was really good quality! Location was fabulous with easy access to both Bays and the centre. Views for the front were incredible! Couldn't recommend more.

Lovely guest house, stands out from the crowd, on a street which is full of guest houses. Tastefully decorated, modern, friendly, and welcoming staff. Located on the North Bay in Scarborough, quiet location with great views over the bay. We booked this hotel given it's positive reviews and 5 star rating. The hotel was very popular with guests and we would definitely choose to stay here again.

Room very clean, bed comfortable, breakfast delicious and staff very friendly

On holiday with two daughters and granddaughter, lovely friendly hotel, the staff were so helpful. As there is no lift, we were helped up the stairs with our luggage. As we had come by train, they kindly stored our luggage for us until we were ready to leave.