This review consists of 2 reviews: 1 for the apartment which is 5 stars 1 for the property management company which I rate at 2.5 - 3 stars The apartment was clean, comfortable, quiet and well furnished. The washer was a godsend after 2 weeks of traveling (this was the 9th town we had visited on this trip). As far as the property management company is concerned, there are unnecessary hoops that need to be jumped thru and are a pain if you're not renting a car. First, the online link was confusing and kept wanting to charge me for the fee that had already been paid. Then you must first find the location of the company to access the key, which even the local cab companies have difficulty finding (5 stars for the cab driver who helped problem solve). Only a small sign marks the location, which is on the top floor and they want everyone in the group to march to the top (the employees are pleasant though). After your trip is over, then you must drop off the key at the property management company, which is once again a pain, if you don't have a rental car. Seems like a lock box on location would solve a lot of headaches While the property management company is a extra pain, the apartment is worth the trouble.