This rental is rented out by another rental company not an individual! HORRIBLE customer service! This is 2 units rented out as 1 there is no shared space. I received 2 emails before arrival with the lock code (10 digits!) I made sure to double check that both emails had the same code, which they did. I also downloaded the app associated with the other rental company to verify I had all the correct information. Only 1 code on the “checking in” tab. We arrived to the rental around 5:30 on Saturday. We quickly realized the code only worked for one of the units. I called the “24/7” number that was provided to me in email, voicemail, and on app. It went straight to a voice prompt. You can text or stay on the line. I tried text and after 5 minutes of no response called the number back. I sat on hold for 15 minutes before hanging up. Also tried messaging through VRBO app. No response. So all 6 adults and 2 children had to stay in the 1 unit (sleeping for 4) the first night. I did finally receive a text from the auto system at 3:30 in the morning saying someone would be in touch shortly. However I didn’t receive a call till 9 the next morning where the agent basically told me I must’ve missed getting the other code, although couldn’t provide me with the communication of when it had been sent. We finally got the code and I was able to get a credit but it wasn’t even for 1/2 of 1 night! There were other issues, no smoke detectors on one side, weird smells, remotes corr

Excellent location for the beach, park, grocery store. Great outside space to BBQ, hot tub or hangout. Duplex has a very fun and comfy layout. Appliances need to be updated in the older unit.

The furniture could have been updated. More TVs would have been good . 1 coffee pot didn’t work and one of the toilet seats broke . But overall good location and stay was great . 1 side of duplex more modern then the other .

Rating Details: The property manager was more than helpful. The vacation rental was very dirty. I was more than happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Although this was a great set up for the traveling party in which we vacationed, upon arrival the two properties couldn't be more different. 838 has clearly been remodeled. It felt clean and has updated furniture, appliances, spa, etc. (dryer was broken however) 836 however is much older and has not had the same attention in the updates necessary to rent this property. Upon arrival 836 was not cleaned. Dirty clothes in the wash; beds not made; clothes on the floor; spa dirty (until Wednesday); etc. The furniture in the main living room is completely out dated and was not used one time during our stay. The appliances are similarly outdated, etc. Felt dirty and in this culture, you want to feel as though things are clean and safe to live in during your stay. There was no beach chairs, etc as advertised and we ended up purchasing what we needed to go to the beach. Having all that been said the property management company did handle the situation swiftly and got the house clean but we ended up checkin in later than the 4:00 hour --