It was quiet and very comfortable

Excellent

EV Charging advertised on listing but does not exist.

The quality of the experience was poor. The towels, washcloths and bedding all were poor. The best part of the stay was departing.

Our family of three enjoyed our brief 1-night stay. Friendly staff & convenient location.

Not many restaurants within walking distance. Elevators too far from the lobby area!

I was really disappointed with the bed at this courtyard. It was really lumpy and uncomfortable, not what I expect from Marrriott.

The front desk staff was so kind and hospitable. Very nice property with a nice dining area. Pool area was fun and clean. It was a clean property! I will be back

Need to replace toilets with chair height ones. Otherwise good.

Close to dining

We enjoyed that it was quiet and in a location that wasn’t extremely busy with people and traffic.

Well maintained, clean.

Front staff were wonderful and when I had to leave a day early. they agreed to refund me for the one day

Nice rooms

Really nice room with a balcony, which you don't see much anymore. It overlooked a pretty courtyard. Room was large and furnishings comfortable. This is a sprawling hotel so it's a hike to get to the lobby, but on the plus side, the rooms are quiet because you aren't getting noise from activity in the bar, etc.

I was charged both through hotels.com and the hotel it's self. When I was checking in I was never made aware of this or given a total or recept. On top of that our room smelled like dirty socks.

Beds were very comfortable. Tub was not super clean but other than that we enjoyed everything. The breakfast was a little overpriced for what it was but having the Starbucks coffee in the morning was a nice touch.

I found the room and bathroom to be dirty upon arrival. The grout in bathroom was dirty and stained, there was something splattered on wall of bedroom and food on carpet.

Toilet so small kids could barely use it. Room and door locks worked inconsistently. Room so cold my wife got chillls. Pool too cold to even put our feet in. Will not stay here again.

Great as expected

Enjoyed staying in the suite

I felt overly constrained by the options for the breakfast i pre purchased. Had i know, i would have waited and bought what i really wanted once i was there.

We stayed here for the weekend to see Taylor Swift in Cincinnati. The staff was friendly and accommodating, the facility was clean and an easy drive to Paycor Stadium. The staff went above and beyond to make it extra special by decorating the lobby Swift-themed and having music playing upon guests check-in. It made our weekend even more enjoyable! We would definitely stay here again if we are in the Cincinnati area!

The staff was very friendly and helpful. I liked the room, the bed was very comfortable. Stayed 4 nights.

Excellent stay and staff

convenient to highway and restaurants

Very nice and quiet property. Well maintained property and in a safe quiet area. Very clean room with very comfortable bed. Staff was very friendly and check in/check out was very easy. Would certainly recommend this property and will plan to stay here again when visiting this area.

they charged me twice for the room

Bed was too soft and sofa was low back with deep seat making it very uncomfortable. Toilet was very low and no grab bars made it difficult to use if mobility is an issue.

Loud noises in hallway til 1 am. ! Every night No hotel staff policing the loud guests

The layout of the hotel was unsatisfactory, a lot of walking to get to the elevator. Would have loved the pool to be heated with a jacuzzi. The receptionist at the desk could use training in people skills. We did not feel appreciated. We were not initially told at check-in that rooms were cleaned once every 3 days. This is unacceptable, our trash wasn't even emptied. We are paying money daily to stay in a cleaned and freshened room. When asked about the $60 essentials fee (hold on card), we were giving a smart alec answer, and was told Expedia gets their money and this is how we get ours. It would have been good to give us a receipt for when the hold was put on it, even though we didn't use any of it.

The hotel was very nice. The staff was very professional and took good care of us.