Spectrum channels suck!

Everything was wonderful

The room ceiling was falling apart and clearly showed water damage. There was banging and knocking noise being made throughout the night. The bath tube drain was clogged and slowly drained the water. I would not stay here again or recommend anyone to stay.

Nice Hotel for a night. Nice staff as well.

Very nice suite

Good stay quite alot of banging from other guests around our room. Other then that fair

Everything is good, the only drawback is that there is no exhaust ventilation facility. Especially in the bathroom, this can easily cause a peculiar smell in the room

all good

The hotel had roaches

I didn’t have a microwave or iron in my room

Very reasonably priced. Room was comfortable. Water pressure was low.

Walls are paper thin and the room had bugs. Avoid this hotel! I left early just to minimize my time here.

Price is high

Didn't like it

Very nice and updated hotel. A little Noisy, noisy beds as well. Unpleasant smell of linens.

Melinda and her staff was awesome!

They always look out for me . I could not find a place to stay and they accommodate me

Everything was good and the manager and staff was very friendly and accommodating

Keep the rif raft out of there but i know you can't But overall, a good stay... Liked your small gym👍

I was satisfied

They have been very kind ,warm and welcome to my brother. We appreciate your help . Your gratitude is appreciated! Thank you

Very nice people . Everything was good . Clean and outstanding service

We based our decision on this hotel on prior stays, location, and price. Hotel staff was friendly and helpful. Room was clean and comfortable. Price was reasonable. We would stay there again.

Very nice and clean..

Good hotel

I went to the front desk and asked for another room. I once again inspected that room for everything and anything, it was all good. We moved into that newer room on the second floor. A few minutes later the front desk receptionist knocked on the door. She informed me that the manager did not want any new lodgers to be housed on the second floor which is scheduled to be upgraded or have maintenance inspections and/or repairs in the next several days. Once again we were moved back up to the 5th floor. I inspected the room and found nothing that would cause another move. This room was once again clean etc. The only reason these situations did not cause me to react in a negative manner - having to complain to whoever, write a one star rant on a feedback site – there was nothing the staff could have been done to prevent these situations. Everything was done to prepare these rooms for occupancy. The rooms were clean nothing was amiss. One cannot predict a clogged toilet nor clogged bath tub drain. Who could predict bugs in a bathroom area where there is no nearby source food? A change in the weather perhaps? The Quality Inn receptionists acted quickly in each case. I gave Quality Inn four stars - I had to throw out my garbage. No one came to ask if we needed anything. A Quality Inn receptionist at the front desk must be notified for more towels, cups or get your garbage thrown out.

Bad smell, especially the 4th floor hallway - had to cover our mouths & noses from the roll to the elevator. Stains on the chair, curtains, bedding. Grit between sheets.

Very affordable but there’s a reason for that. The place is average at best. Breakfast is very limited and they don’t do a lot of clean up. It is relatively sketchy there in a sketchy part of town. Not for everybody, but if you’re on a serious budget, go for it. Walls are paper thin, too, between the rooms.

Roaches

Very helpful staff and very clean.

It was quiet and relaxing I always stay there when ever I go to Rochester although I think it should also cater to people that don’t eAt pork or beef like turkey stuff

While not the prettiest, nor in the nicest location, this was more than adequate for a one night stay near the airport and sports facilities in town. Negatives: Elevator had damage to ceiling and walls, our door reader fell off (but was operational), and floors were not the cleanest. Some tenants didn’t adhere to no-smoking policies (despite clear signage throughout the buildings). Parking lot felt hidden away and unsafe, but didn’t have any issues. The bathroom was extremely small, and hard to be in use with the door open. Positives: Beds were clean and made, lights, TV, and outlets worked as expected and bathroom appeared to be recently renovated. The breakfast was provided on time and lobby / eating area was enough to accommodate those who used it. AC was cool, room was quiet enough even with proximity to lift and stairs.