It is a property that needs a serious renovation.

What an embarrassment to Marriott name! This place is at level of a motel 6 at best. The building and rooms need a serious renovation, some of the guests look filthy and smoke marijuana which you can smell in the elevator, the elevator itself sounds like it’s about to break any minute. No complimentary breakfast and with that price per night you think you can get a better service.

Old. Needs updating. Pool was closed. MAJOR disappointment. Overall just business like and not welcoming vibe. Wouldn't have stayed here had i known about the pool....

Nice and easly accessible

All rooms I was moved to (233. 244. and 320) are not livable and no guest should be expected to stay in these conditions. the rooms are full of smoke smells. the sliding glass doors is jimmy rigged for locking. the sofa furniture is old and the cushions are sunk in. the carpet is old and smelly in the rooms. the hallway carpet is smelly. the building is smelly. there is a smoked cigar that was left on the patio in room 320. I informed the front desk of the cigar, while they apologized, the cigar remained on the patio. a bug crawled on my computer cord while I was working. the bathtub was dirty and stained. the sink was clogged. the bolt lock on the door did not lock the door. I was moved from 233, 244, and now 320. I called Expedia immediately and the Agent called the front desk. I was told I would be charged for the night of rent even though I was there less than 1/2 hour. I did not sleep in the bed, nor did I shower. It was just that undesirable. I have pictures. This hotel needs shutting down until they can remodel.

Not good sink shooting out black scum an mold an soon as i seen it i went straight to front desk the said the was go send maintenance never showed up i need a reund

Place was filthy

Too many missteps to mention.But I’ll try. Dirty outside entry with overflowing trash, no directional signs, keys did not open side doors, bath amenities illegible, no adequate parking, no valet cart, Snacks inadequately stocked and the ‘Starbucks’ on site was horrible. Poor audio on TV - sound kept cutting out. Poorly positioned TV. TV too small. Awkward room configuration. Door too wide for water closet, and worst of all, the entire place stunk of pot. Horrible example of Marriott brand. Close it.

This hotel should not be titled a Marriot Courtyard hotel unless they have reduced standards. It's a bad location and it's a sub-standard hotel for a Marriot. The room was comparable to a $75-$85 hotel room. The hotel and parking are crammed amongst 4 other hotels. The hotel is very close to I-64 and 264 (to the beach), bit that is the only positive. Not terrible, but won't stay there again.

Safe great place

It is hard to believe that this is a Marriott property as from the exterior and building the grounds were unkempt. It was disgusting and it will make me question whether I ever stay at Marriott Courtyard again As even walking on the carpet in the room, they were damp. Filthy hotel would never recommend. That place needs a complete overhaul from top to bottom!

Overall, a pleasant experience

Awesome place

Staff was friendly and accommodating.

Rooms aren’t renovated to be more modern like the beds, sofa & bathroom so it wouldn’t be my first option but a safe option because it was still decent amenities & offered high levels of convenience to a top golf, sports center & the beach too.

Had to change out of original room due to bug cockroaches in the room. Second room notice when ready to leave dicovoa dirty men’s sock on the floor under the bed skirt and carpet looked as if it hadn’t been vacuumed. I traveled 3 hrs so I basically dealt with it.

Area around property was terrible. Staff were decent. Restaurant closed on a Saturday night.

It was an overall perfect stay.

None, need to have free breakfast

Comfortable room. Decent amenities in room. Great receptionist/check in, but.... ONLY one washer and one dryer in the entire hotel. How can this make any sense? I was fortunate enough that another guest sho hd two ginat loads to wash, allowed me to go in between his two loads. I then had to dry my clothes hanging them around the room. The washer did a poor spin cycle and if I did not have the heat cranked up, the clothes never would have dried before morning. As it was, my socks were still damp when I packed up.

Upset yesterday to find out there is only a single laundry room with only one washer and one dryer for the entire hotel. They of course, were both in use when I needed them. On a 22 day road trip and exhausted with no extra time to wait around.

Greatest

Had problems checking in and room was not kept

Friendly staff. Nice rooms and amenities.

the property needs some serious maintenance. My room wouldn’t work and I had to call maintenance every time I had to enter my room. The water in the bathtub seems to have drainage issues- the water would sit for hours. I ended up going to someone else’s room that I knew to shower. I was in town for a nationals with my team. I am the coach and would stay out for hours and to come back from a 16hour day and not only could go into my room but not have a relaxing shower was soooo frustrating and emotionally stressing

Enjoyed out stay. Clean room, good staff, good location

Quiet and comfortable hotel. Shopping and food options a short drive. Staff friendly.

The key got stock on the door so I waited to get a service for over 30 minutes in the hallway, but no staff came. Then they told us they would just move us to another room on the first floor. There was no refrigerator in the room to store our food and drinks. I expected better from Marriot affiliated hotels. This was an old building. The couch was old and sagging.

Marriot is always my first choice. Clean rooms and nice facilties. The only shortcoming was that the TV was to the side of the bed instead of the foot so we had to lay one one side to watch it

This was my 3rd time staying here but my 1st time disappointed. The very 1st thing I noticed was a weird bug on the wall (no clue what it was but it had 50 or more long legs) that moved super fast when I started throwing stuff at it. I also found like 3 ants during my stay. In the hotel's defense, this was a 1st floor room and there was mulch right outside the sliding door. Needless to say, that was my 1st and last time on the 1st floor. I still like the hotel because it's really close to the freeway and the price wasn't too bad. There's Starbucks coffee which hit the spot, and the staff is very friendly. I also like that the outside doors are numbered so you can park close to your room. There's potential here if management pay closer attention to details. Not going to list the details, but they matter and I noticed.

Loved it

Hotel room was fine, but I can’t get my deposit for incidentals refunded. I contacted the hotel and was told it would be refunded by a particular date. As of that date, no refund.