The best thing about this hotel is the location. Everything else is average or below average in terms of cleanliness and service. They don’t provide room service but every three days, which this time was fine for us considering we were on a road trip and it was a one night stay, but I couldn’t imagine being a family or stuck in there for three days with no actual service. The sinks were super low. When my husband first said something about it, I thought it was because he’s 6’2” but I’m 5’3” and was hunched over that low sink (wasn’t an accessible room). It was just very low, low toilet, very little water pressure (had to turn around three times to get wet in the shower, and forget washing shampoo out of your hair). It seems like a hotel that has had a lot of cleaning & maintenance shortcuts and cutbacks. If Location is a thing that matters to you then you can probably tolerate it for a short period because it is beside a beautiful lake park and in the heart of history with a lot of things you can walk to. Otherwise, find alternatives.

Beautiful quiet riverfront room. Enjoyed so much!

The front desk staff were so helpful. They went above and beyond to make our stay wonderful.

Excellent waterfront hotel walking distance to everything. We will stay here again.

A great place to stay while visiting New Bern NC

Love the views

It is a very nice place. We had a corner room with balcony next to park. Lots of activity at park made it noisy and less private. Breakfast and staff there excellent.

The balcony view of the river is absolutely beautiful. The location is central to everything. Close to a waterfront restaurant. We are very happy. The staff at the hotel are extremely friendly and helpful.