The hotel is in a great location, surrounded by rice terraces and forest. Away from the main centre of Ubud, so lovely and quiet. I stayed in a room with a balcony - number 508. This hotel was significantly more expensive than everywhere else i stayed during my 3 week trip to Bali. Staff were great and food was also good. I enjoyed the complimentary yoga session. However everything here; the spa, transfers, food, drink was between 30% and 50% more expensive than other hotels, and the quality was not as high as my experience elsewhere. This is supposed to be a 5 star hotel, but my room was really shabby. There were damp patches at the bottom of all the walls and large brown stains all over the mosquito nets. The coffee machine didn't work because the 'pods' were cheap non-branded versions and didn't fit. I was unable to charge any of my electronics as the plug sockets in the room were badly positioned in relation to the (fixed) furniture, so i was forced to continually take them to the reception to charge. There were only two small bottles of water in the room - particularly poor when you can't drink the tap water. I loved my stay at the Udaya - closer to Ubud, lovely rooms, pool and spa - and far better value for money!

We were delighted to be upgraded to a villa. On our first day, a group of monkeys visited our balcony. It was a huge Villa, with an open air bath tub and a separate room for shower n toilet. The Villa was spacious and cool. We enjoyed our stay at the villa.

Alicia Ubud is a jewel in the jungle with complimentary shuttles 3 times a day into downtown Ubud. Perfect for the traveler wanting an escape in a serene and tropical high end resort. The infinity pool is the best in Bali and the property sits majestically in the middle of the jungle with surrounding rice fields and beautiful vistas. The staff know you by name and the service is attentive and always served with the traditional Bali smile and grace.

The staff were well-traind and perfectly too much kind to us. Big appluase for them.

Location and style is great. Food is tasty. Bathtub is fantastic. The only drawback is the TV in guest rooms are a bit too small. Also given the climate would be great if dehumidifier can be equipped in each room.

Our deluxe room was overall very damp, including duvets etc. we put on the dehumidifier for a whole week but hardly anything dried. The usual amenities were missing from the bathroom, like toothbrushes, shower caps. The restaurant and Cabana Bar were good. English yea was generally very weak.

Very nice property. Service was very good. Met our needs.

Very peaceful and the staff was so friendly

A great hotel for a few days of quiet and peace. A beautiful property to just relax and spend time by the pool. The staff is very friendly and helpful. Food (although limited options) was good. The hotel is just a little off the main areas in Ubud.

A great hotel for a few days of quiet and peace. A beautiful property to just relax and spend time by the pool. The staff is very friendly and helpful. Food (although limited options) was good. The hotel is just a little off the main areas in Ubud.

The staff were all very friendly, just perhaps slightly forgetful at times e.g. bedroom - replacing water bottles, missing hand towels; dining - missing cutlery, and bringing hot coffee instead of iced coffee. Nothing major, and we suppose it’s understandable given they have endured pandemic for 2 years without tourists. The food was delicious (we kept saying sedap sedap!) The spa, is incredible. Genuinely fantastic experience that we truly recommend. The Rice Field walk and local village visit are also very enjoyable.

The staff were all very friendly, just perhaps slightly forgetful at times e.g. bedroom - replacing water bottles, missing hand towels; dining - missing cutlery, and bringing hot coffee instead of iced coffee. Nothing major, and we suppose it’s understandable given they have endured pandemic for 2 years without tourists. The food was delicious (we kept saying sedap sedap!)The spa, is incredible. Genuinely fantastic experience that we truly recommend. The Rice Field walk and local village visit are also very enjoyable.

We stayed for two nights celebrate my wifes birthday.From the booking, to the checkout everything was flawless. The entire team exceeded five star expectations.Special thanks to the professionalism with front desk team and especially Yuni who arranged a beautiful private birthday suprise dinner in the jungle. Chef Wayan whos food was flawless and packed with flavour as well as the FOH service team who delivered attentive friendly service at all meal periods!My wife is so happy, i’m not sure how I will be able to up her birthday experience next year!Thank you Alila!!

We stayed for two nights celebrate my wifes birthday. From the booking, to the checkout everything was flawless. The entire team exceeded five star expectations. Special thanks to the professionalism with front desk team and especially Yuni who arranged a beautiful private birthday suprise dinner in the jungle. Chef Wayan whos food was flawless and packed with flavour as well as the FOH service team who delivered attentive friendly service at all meal periods! My wife is so happy, i’m not sure how I will be able to up her birthday experience next year! Thank you Alila!!

Sandman was extremely nice and helped with whatever we needed. The staff at the restaurant was very kind and very attentive to our needs.

Magical experience, incredible Balinese hospitality and what a beautiful setting!! 10/10 would definitely come back and recommend to anyone. Also the breakfast is awesome!!!

Amazing stay in wonderful Ubub, so relaxing and the SPA was so good!

Beautiful setting. Disappointing service. Expect to request everything (Water at meals, coffee, tea, housekeeping, toothbrushes, etc.) multiple times.

Beautiful setting. Disappointing service. Expect to request everything (Water at meals, coffee, tea, housekeeping, toothbrushes, etc.) multiple times.

Uncomfortable beds, rooms are two level so we got woken up every time the people above us dropped something/closed the door/dragged their chair/used the bathroom. Internet didn’t work so we couldn’t even contact family and friends on Christmas.

Uncomfortable beds, rooms are two level so we got woken up every time the people above us dropped something/closed the door/dragged their chair/used the bathroom. Internet didn’t work so we couldn’t even contact family and friends on Christmas.

This property is not 5 or 4 star, it’s old, unkept and revolting. The beds are old and sink in the middle. Do not stay here, it’s not 5 star, it’s a 1.

Totally relaxing too short of an escape sadly. Resort is completely in the forest. We had the Bale Benong dinner experience on our stay. Highly recommend this experience. Our personal assistant on the night although only young was extremely knowledgeable on his heritage and proud and service was to detail.

Totally relaxing too short of an escape sadly. Resort is completely in the forest. We had the Bale Benong dinner experience on our stay. Highly recommend this experience. Our personal assistant on the night although only young was extremely knowledgeable on his heritage and proud and service was to detail.

The property is beautiful but is a bit tired and could use a refresh. Minor cosmetics aside, it was a very nice stay.

The property is beautiful but is a bit tired and could use a refresh. Minor cosmetics aside, it was a very nice stay.

U must come to experience the magic of this property

Loved the location, peace and tranquility staff are amazing and cannot assist enough.Only 2 criticism’s is that it’s feeling a little dated and in need of renovation plus the cleaning in room is not thoroughly cleaned. ie the finger marks on the balcony window remained the whole week

This was exceptional experience. Whole staff care us very genuinely and it made us very comfortable.

The pool and the hotel setting in general was very peaceful and beautiful

It was So beautiful and people were so lovely and helpful...

Amazing setting, location and experience. The team of staff is faultless. Well maintained...except the mattress is a bit worn and not so supportive anymore....