It was not very clean inside. Granted they were remodeling and that’s great, because it really needs it. The elevator was questionable and they no longer had a pool. But the young lady at the desk was very nice.

Front desk staff was very co operative

Nice stay minus some construction.

Great stay.

Was not informed until after booking extensive remodeling is in progress. This property should not be open to the public in its current condition.

The hotel was nice and quiet w decent complementary breakfast. Was under construction while I was there.

Nice place would stay again

Newly remodeled room so fortunately it was very clean. Disappointed however that when making reservations there was not any notification that pool, spa and fitness center were all closed. Bed was overly soft and pliant, for those of us that like a firm mattress this is at the complete opposite side of the spectrum. TV was tiny and had very limited channels, unless sports is your thing. Refrigerator was not plugged in and had to be pulled out of it’s cabinet cubby and power cord weaved through the cabinet holes to be plugged in. Breakfast also was very minimal, not impressive for the price that was similar to other hotels that were not undergoing construction and had many more offerings for breakfast, entertainment, and amenities.

Very clean and comfortable. Check in staff, Rocky, was very friendly and helpful!

The place has a major renovation going on, but did not cause us any real issues

Good clean

It was good,first room had a loose sink, was moved up to another floor and it was better

The rudest management and staff I have ever met in my Life… I have been a member of hotels/Expedia for years. I’ve had complaints. I’ve also had shot outs and compliments. This extended stay is AWFUL. Mind you, the gentleman who checked me in was very kind. I loved the room, i loved the cleanliness but when reserved 2 more nights on this App i Was shut down through my friend whom i had asked to run to the front desk desk for me, considering I have a broken ankle. The woman manager informed my friend she would not extend my stay (20 min before checkout) , but 10 min prior had extended the same friend. Her reasoning was “I had too many male guests.” I’m sorry , this sounds a little bit discriminatory to me. Especially since said friend who the manager had just extended , had the SAME exact Company as myself. She could have come to me or called me and let me know a few hours advance, considering I was at a disadvantage. I could go on and on. But there’s no need to. I think you’ve heard enough. Not to mention the fact that in order to fix this and get another room, I was on the phone with hotels for three hours.

Solid experience. Comfortable, quiet. One night stay so we didnt need a lot but this did the job

It is good option to spend the night and average breakfast.

+ front desk and dining area staff attentive-good to work with + Nice decor and layout in lobby + Room had a mini frig and microwave + centrally located next to a Cracker Barrel — maid service staff not super helpful when I needed to get into my room-yet it might have been a language barrier thing

We got in late and the heater was on when we entered the room and it was very loud. We turned it off but every hour the fan would come on for 30 seconds but was LOUD. We didn’t sleep well all night. The morning breakfast, my son got cereal and milk. He poured the milk in and it was spoiled and clumping. Totally disgusted and management didn’t even offer a discount or credit.

My stay was fine, no problems at all..... except for finding the hotel. As far as I could see, the entry/parking lot is not directly off a main street; nor did I see a sign with the hotel name on a main street indicating where I should turn. However, it does have its sign on the top of the hotel building itself, which I saw after I turned into the area. It's the VERY FIRST right turn off of Diehl, going west, immediately after passing Route 59.

Great!

Away from everything. Staff very helpful ( the lady in the morning ), not helpful ( guy in the PM ) I expected more upscale property for MArriot

Check-in and check out was super easy and quick. Room was comforting and clean. Enjoyed my night stay.

I received an email for early check in and it couldn't find my reservation. I called to see if I could check in early and was told most likely. When I arrived, my room was not ready and was told it would be about an hour. My room was not ready until about 2:45 which is right before check-in. The blow dryer in the room only blew cold air and had to ask for a different one. When I went to go back into my room, the key would not work so I had to go back down to the front desk. Turns out when I checked in. They only set my key up for a one night stay even though I had booked and paid for two nights. I checked out very early Saturday morning and wanted to talk to somebody at the front desk. No one was around and I needed to get going so I left. Someone else came down and was waiting as well.

Clean facility with helpful staff & easy parking

This was our first stay at this property. It's very easy to find, just off 88; plenty of parking in a well lit, safe area. There is a Cracker Barrel next door which came in handy. The hotel is just off 59 where there are plenty of shopping (Target, Meijer), dining options (both quick service and dine-in) and gas stations. It's a quick drive to downtown Naperville, the NW suburbs and downtown. A light traffic day had us downtown in less than 30 minutes. Breakfast is great; there are many options to chose from: eggs, sausage, waffles, bagels, cereal etc. The evening front desk check-in clerk was beyond amazing! She was friendly, helpful and made our initial impression that much better. She is a huge reason I will stay here every time we're in town!

Close to area attractions. Pool was closed - grandkids disappointed.

Wonderful and attentive staff, even those working over Thanksgiving!

Staff was very welcoming & accommodating. Supposed to be at a Fairfield we couldn’t find & ended up the Courtyard. The receptionist took good care of us. Hotel is older, but well maintained, lobby newly appointed as are the rooms. 3 small issues:elevator was at the other end of the building; the bedding came undone very easy; dumpsters get emptied in the middle of the night. Coffee in the room was actually very good.

Pitiful

Very friendly staff

Very nice

The staff was very friendly and helpful. Everything smelled fresh and was clean. Unfortunately, the pool and hot tub were out of order and if you are sensitive to noises, road noise was prominent.

I was convient from the place that I was visiting. Microwave and small refrigerator and close to stores.