The staff were all excellent. Friendly and very helpful. They were also attentive. Rooms large with comfortable beds.

Lovely country hotel with good walks and very dog friendly

Great property, convenient to reach by train or car. Lots to explore in surrounding areas.

We had a lovely stay at Colwall. Staff were very helpful, food good, very clean and nice surrounding area.

Good breakfast and good accommodation

Great stay, comfortable hotel

Enjoyed our stay at Colwall Park Hotel. We went to RHS Malvern Flower Festival and this was a great location being just a few miles away. Nice big room with large comfortable bed. All the staff were very friendly and helpful, great couple of days in lovely part of the country.

Initially we were very happy with our choice. Great position, lovely bar, huge room and very clean although the rooms could do with updating. However, when reaching for a towel after showering my arm caught on the heated towel rail which was way too hot causing quite a severe burn to my arm. When my husband went to reception to get some first aid he was told that there was no first aider on duty and was offered their first aid box. When arriving for dinner sometime later, we asked for the incident to be recorded in the accident book. It was the first time that this had ever been used and we were informed that it was ‘new’. This prompted the receptionist to very kindly find me a burns pack. Thank goodness, as I think is helped greatly. When having our dinner served, a gentleman who worked at the hotel (and who had been there the entire time) approached and told me that he was in fact a first aider and that he would check the injury after we had eaten our meal. When this happened (a mere glance)he advised me to “go and drink myself through it”! The food was, at best, bland. This was the feedback given by another resident. The following morning the same gentleman who had given me the very unhelpful advise the night before said that, after breakfast, he would take a look at my arm but then continued to let us walk out of the hotel without doing so. I cannot believe that a hotel of this size could let something like this happen. Thank goodness it wasn’t more serious.

Staff were all amazing. So friendly and helpful. Outside area was very relaxing and enjoyable to sit and chat with friends. Some of the food was poor and often far too spicy.

Location is good with easy access to places of interest. Staff were all very pleasant and helpful. Food was tasty with generous servings and breakfast catered for all needs. Initial impressions were that general decor needed an upgrade though the dining room and bar were very pleasant. Our room, though small, was adequate and the bathroom was very clean. However, it was very dark due to the colour of the walls and furniture which were all painted in a very dark ‘heritage’ colour. Lighting was also very dim. We understand that this of course, is a personal preference, but sadly did not enhance our stay. However, overall, an enjoyable 2 night stay.

We were at the three countries showground for the weekend, what an amazing find staff friendly & helpful. Evening meal was excellent bedwas really comfortable & breakfast was good as well. Definitely stay there again

Lovely hotel and great service. Food and drink is excellent. Staff are friendly and chatty and extremely warm and welcoming.

Very friendly and helpful staff. Good food and drink comfortable bedroom. Would stay there again.

The staff were really friendly and helpful. I’d certainly recommend this hotel to a friend.

From the moment we arrived the staff were so friendly and helpful. We had an evening meal on the day of arrival which was much better than expected although the choice was limited and the service was exemplary. The hotel was very clean and comfortable but it is showing signs of age and would benefit from an overhaul. Nevertheless it was very good value for money

Fantastic and genuine service made our stay a true pleasure. The staff was so helpful and significantly reduced the stress of travelling with a baby. Charming hotel with nice walks nearby. Would definitely stay again and highly reco

The hotel was very dog friendly and we felt welcome. The staff were busy but friendly and helpful at all times. We enjoyed the breakfasts and the one evening meal we had. The bar was bustling and busy but this was understandable during our Twixmas break. We did feel that there were not enough places to sit during the evening since the bar was small and there is no residents lounge. My only criticism of the whole trip (3 nights) was that we booked it via hotels.com believing we would have the best rate. We were informed by the manager at reception that we could have saved over £100 by booking with them directly. We contacted the customer service of hotels.com as advised by the hotel manager. However they were unhelpful and refused to match the hotel price and refund any money. This was disappointing but absolutely not the hotel's fault and I can only advise others to be cautious if booking with hotels.com.

Really lovely hotel - super comfortable, super friendly and helpful staff, good quality food at sensible prices. A great find!

The room was absolutely beautiful. The en-suite was lovely. Everything was clean and the staff at reception were so friendly. Really good value for money. My only slight problem was that breakfast really wasn’t very nice. But overall a lovely stay.

Delicious food, friendly staff, beautiful room and a great welcome for Betty (black lab) and Molly (Jack Russell). Thank you for everything!

Kitchen no food first night and limited 2nd night. Shower in bath not good. Big room but needed TLC as very tired.

Good Location for exploring the area , The staff are very friendly Excellent Breakfast.

Very kind staff. I arrived after 9:30 a.m. not knowing that breakfast closes so early, and the woman attending made me a plate even though the chefs had left. Clean room, comfortable bed, good shower, window for fresh air.

This is a good hotel with generally excellent service and an excellent location. It was my second stay here but not quite as enjoyable as last time. This is down to the room. Last year I had Room 4 on the first floor, which was very good indeed. This year I had Room 23 on the second floor, which was much smaller, with rather erratic WiFi and a weak shower. Still recommended, though, but make sure to ask for the right room.

Great

Very friendly, great food, rooms comfortable, all good 👍 My second stay here, will come again

Very good service!

Staff were amazing! Lovely place, lovely people. Highly recommended a stay here!

Staff were very friendly, the hotel was clean and easy to reach. The breakfst had a super choice of food. Would highly recomment this hotel, especially if you have a dog.

Really friendly staff, very welcoming. Hotel was the perfect location as we were visiitng the Malvern flea market. We had an evening meal at the hotel which was very tasty as was breakfast the following morning. Would definitely stay there again.

Freindly staff, polite, positive and helpful. Decor interesting and characterful but a little tired. Bathroom needed updating however it was clean so this would not prevent us from returning. The location is great.

A very welcoming and friendly hotel. Food was excellent and all staff members friendly and courteous. Our room was spacious and comfortable.