Spacious suite rooms, good facilities, clean and excellent service.

I booked a suite for my mom and I for Tuesday August 27th until the 28th . I called the night before to request an earlier check in time because 4pm is late . My mom just got out of surgery so she would need a room to rest earlier . They told me call back in the morning of my reservation. I called and spoked to Tabitha who said we can check in earlier . I said we would be there at 2 coming from the hospital. Once we got there an Asian woman was at the desk and was extremely rude and said check in was at 4. I told her I requested earlier and Tabitha happened to be there and confirmed . Gave us our room but felt very unwelcome. Then I went down and asked for more blankets . An hour had passed and nobody came . I called the front desk and the Asian woman again said we are busy u can come down yourself and get it. I told her I can’t leave my mom alone and I do not work here . I am so disappointed at how this woman is representing the Hilton name. It’s already a stressful enough time for my family and I . We need accommodations not nasty attitudes. I will never spend my money here again!!! 0 stars not hospitable at all! Don’t ever spend your money here !

Amazon service will be returning again

The housekeeping staff was amazing. The came at least once a day

Great staff. The woman who works the overnight shift gets 5 stars!

I liked the views. Parking sucked. Then having to pay to park in garage. Then getting stuck in garage and no one to help you.

Excellent location for visiting Jersey City and Manhattan. There's an excellent river walk with the best views of the Manhattan skyline just steps away. You can hop on a train to anywhere within 5 min walking distance or hop on your bike or rent a city bike to explore. If you're traveling with a family, the rooms are very spacious and has everything you need.

We arrived early to the hotel since we were only staying for one night and wanted to enjoy the city. The hotel allowed us to park & go! When it was time to check-in we were greeted with warm cookies. Our room was spacious and overlooked the city. The room was clean and inviting. Every employee we encountered was friendly. We will be sure to stay again!

The hotel was walkable to a number of restaurants. Check in was a breeze. Only negative for me was the daily parking fee. For the nightly room rate, parking should have been complimentary for hotel guests.

I had a great experience. The woman that greeted my partner and I in the lobby was very professional, well spoken, got to the point, answered all our questions. Make sure when you arrive, to make a left to park, do not make a right into the parking garage ($30 parking). The location is great, only a block away from a wonderful view of New York City. The only thing that I would change is since that we paid $300 for the room (single bed), it should at least come with a refrigerator with free drinks. Furniture was comfortable, and room was sparkling clean. Walls are a bit thin, we easily heard people in the hallway but the TV was loud enough to distinguish the noise. Overall great experience and would recommend a nights stay.

The property itself is awesome, huge and clean room. Everyone was super hospitable, that’s why this male front desk staff stood out when I asked if my hilton honors number can be added to my stay. He very rudely asked, “did u use a 3rd party?”, and when I was about to explain that other hotels credited me anyway, he just turned away. We checked in on 7/27/24.

Its not as good as the DT in Reading Pa. Parking lot is difficult to navigate around it.

Great location away from the hustle of NY. Train takes 15 mins to 33rd street or 10 mins to WTC. Safe and very clean environment around the hotel. Rooms are spacious and clean. Breakfast is good if free but I wouldn’t pay 33usd pp for it.

There was only one night table beside the bed. There was just one garbage can in the entire suite located in the bathroom The A/C rattled all night long.

Hotel well located near train station (world trade center) Room spacious and very clean everyday

The warm cookies are a nice touch.

Great location & property! Staff was amazing the entire visit—we stayed here and took the train to NYC versus staying in the city, great decision!

Staff not patient. Cops there every night . Room carpet smell

I enjoyed my stay but I would like for Hilton Hotels to offer at least one free buffet breakfast to their guest or give a senior discount to seniors. I am a senior and seniors do not eat that much. I think $34 is way to much for a breakfast buffet considering what you pay for the high cost to stay at the Hilton. I did not get my points added to my Hilton Honors account because I booked through a third party. I was disappointed in that. I was in Jersey City, NJ on a bereavement.

Very Average. Bad communication by staff and corporate officials.

Front desk was very accommodating

Clean room. Friendly staff. Walking distance to mall and restaurants.

I love the area, scenery and the light rail.

Great stay!

Convenient for PATH to Manhattan. Some good places to eat locally. Staff professional, with check in staff friendly and helpful.

Bydnfsb

It is a very clean roomy and convenient property for NYC visits. We’ll make it our regular haunt.

Awesome

overall the property was well maintained and convenient, however front desk a lady was very rude to us multiple times.

Nice

Not very clean property. Rooms are in need of repair. Bathroom ceiling looked like it was going to fall down at any moment.

Good