A classic hotel in a very imposing building. This hotel was our first stop in Japan. It is very well located making it very easy to get to the biggest railways station in the city - The Shinjuku station (both Subway and train station). Someone looking for information Will probably find that the station is nearby, at just a 5 min walk, but the truth is even better: the hotel is located inside a complex of buildings and the station is inside this complex. Very easy to get inside the station from the second floor. Another good surprise is that the hotel houses a Bus Stop of the LIMOSINE bus. If you are traveling packed, LIMOSINE bus is the best way to go from the aiports to the city center. It is a little bit pricy for our reality, but at the end it was tottaly worth it as saving time in Tokyo is always the best choice. The rooms have a very nice view from the city. A bad aspect is that it is a little bit aged but at the end the final balance is positive

Good location right by Shinjuku station and mins from Takashimaya, Hands stores. Only problem is the taxi driver had a bit of problem finding the hotel. We got lost trying to get back at night cos it’s not easy to spot the hotel given the 3 levels of ground. Even my gps got confused. Exit E14 to the south. Landmarks include My Lord dept store at the other end of the hotel, Times Square and Tim Ho Wan. Hotel is not a standalone but housed within the Century Southern Tower, from level 20 to 35.

One of my all time favorite hotels which I always use when I visit Tokyo. The rooms are spacious, comfortable, quiet and clean. The panorama rooms are wonderful. Great situation close to good shopping and lovely parks. Hard to fault.

Great location , tremendous staff.

I was pleasantly surprised by this hotel. I had read other reviews which gave me cause for concern but my concerns were unfounded. The hotel is in a great location, very close to the Shinjuku station in a very safe and clean part of Tokyo. The room was a good size and had a seating area as well as the large bed. It was clean and comfortable.

Super hotel in terrific location right next to Shibuya station. Great views from every room.Ultra clean and modern with excellent friendly staff . Breakfast was very good with plenty of options including made to order omelette. Only 2 very minor observations.,rooms could do with more storage and tv stations are limited for non Japanese speakers. Would very happily stay here again.

Surprisingly large room for a hotel in Tokyo.

First time stayed at this hotel was about 12yrs ago. I recall it was wonderful, it was clean, very centrally located in Shinjuku, service was awesome. After stayed here for a few more times, we kinna stayed elsewhere due to the food choices in other hotel. This time, after not staying at this hotel for a long long time, we decided to stay here again. It was a bad choice. The hotel condition deterrioted tremendously. There were stuffs (dirt) on the carpet outside my room on the hallway throughout my stay, which tells me that the hotel staff NEVER vacuum the carpet (we stayed for over 2 weeks!). Inside the room, the condition wasn't good neither, the furnitures were chipped, wall paper torn, wall corners chipped ... towels thin / old, Just NOT what it used to. Service wasn't way different than before - got alot worst. It very likely will be our last time staying at this hotel.