Loud noise of AC

The room was incredibly warm 76 degrees, the comforter on the bed was dirty..looked like dried up coffee, breakfast is served until 10am there was no coffee or main entree at 9:35..we were told they’ll check or working on it. Some Food was brought out 15-20 minutes later. Check out is at 11am and 10:45 we found ourselves locked out due to key card being cut off.

It was nice just one of the towels were wet for some reason when coming in.

One of my best hotel stays ever

Waited 10 minutes at front desk before we saw anyone. Got to room, no toilet paper, returned to front desk waited five minutes until front desk worker returned. I fixed the toilet in the room as it would not stop running, it was running when I got to the room. Shower curtain torn, fixture of some sort hanging from bathroom ceiling, rust on bathroom fixtures, no turn down on second day no replacing linens, $500 for two nights… oh yeah and there was a barking dog (at least that reminded us of home). Not a real good look

The deposit takes to long to get back on your account. You have to call this location several times before someone from the front desk answers. Room was nice, clean.

Perfect hotel . Very nice rooms and studios with kitchen

Loved our suite front desk was friendly no issues

Nice big room, but the amenities were lacking. Had to ask for more towels, kitchen towels, liquid dish soap, and a television remote. The staff was very accommodating, but it would have been nice to have those things in the room already. The kitchen was sparsely furnished compared to other RIs. The hotel is older, but overall I liked the location, the large room layout, and would stay there again.

Very good location for Williamsburg activities and restaurants. Shows aging and needed attention to upkeep…damaged refrigerator, ceiling shows edges of wallboard, etc. Very expensive for the quality. Breakfast is quite average even by US restaurant standards.

Fun and very accommodating

Nice place. Smooth check in.

Check in was great, the lady was very pleasant. The property is overall outdated especially for the price.

Noisy HVAC, could not tell soap from shampoo(green on green lettering), never got room made up.

Very clean and friendly staff

I have stayed here several times over the last two years and this time the room and overall facility was disappointing to say the least. - no shower curtain - door to room and lock was broken - the breakfast was dismissal ( no grits nor oatmeal, no waffles, eggs were premade rubber circles, potatoe la were greasy and had sausage that looked grey, the cereal was stale, the hot water was Luke warm) - staff looked tired and were in their personal phones - the room I stayed in had home made paper signs warning of the smoking fine - the shower was not cleaned and the shampoo and conditioner containers were not filled (empty) - no soap - the hallways and overall facility needs a deep cleaning - never saw a cleaning crew - the room had one roll of toilet paper had to go to front desk and wait for 5 min for someone to appear to be given one roll The front desk when I tried to discuss the shortfalls they were unable to do anything “It is what it is” Tried contacting Marriott as I am a long time member and never heard back.

Great location. Friendly staff. Big room. Kids loved the ice cream at happy hour and the basketball court.

The property was clean and well kept and the staff was courteous and helpful.

Great place to stay. Extremely clean and a wonderful staff.

Nice place, rooms were clean and big. Parking close and area was safe. Walking distance to chilis restaurant and several others. Decent breakfast included.

Very clean and a good central location for all we wanted to do.

We arrived at 9:00 pm. We waited 1/2 an hour for someone to arrive check us in. When they went to check us in our room wasn’t ready and they said we would have to wait more than an hour for it to be done. Again, it was 9:30 at night.

The property was clean and the staff was courteous. I will certainly stay there again.

The staff was super accommodating. We arrived well before check-in time and since there was availability we got our room right away. It was so great to not have to check our luggage and come back later.

Booked a King size bed was told when I arrived that it wasn’t available and gave me a different room. Hallway smelled, very disappointed

Contemporary and very clean!

Needs upgrade

Breakfast was ample and pleasant, with hot items such as eggs and waffles. Property was clean and free snacks from 5-8 pm were nice. Only negative: requested extra pillows for pull out bed and was told "No, housekeeping doesn't like to give those out," from the front desk staff, which was a surprise and disappointing. Overall a great stay.

Place was absolutely perfect for the six of us and or pet. Everyone was so polite and friendly Enjoyed that you had a breakfast every morning and snacks throughout the day and for the pets as well. An A in our books

The hotel suite was well equipped, except for the towels. They were very thin and the bath towels were tiny! Very poor quality towels for a Marriott hotel.

The two bedrooms with living area was perfect for our needs

Great..will definitely stay again. Only disappointment was the pool was supposed to be open but it wasn't.