De Keyser Hotel
Hotel em Antwerp
Hotel de 4 estrelas
Razões para reservar
Inclui comodidades essenciaisAr-condicionado, Internet/Wi-Fi, TV e mais
Reserve com confiançaEstabelecemos parcerias com os principais sites de viagens, para que saiba que irá obter uma excelente oferta no alojamento perfeito
Sobre este hotel
De Keyser Hotel
Hotel no centro da cidade com boas opções de transporte para o shopping center em Statiekwartier com um business center
Este hotel para não fumantes oferece restaurante, bar/lounge e business center. O Wi-Fi disponível nas áreas públicas é grátis. Outras comodidades incluem espaço para conferência, serviço de lavagem a seco e instalações de lavanderia.
De Keyser Hotel dispõe de 123 acomodações com frigobares e cofres. As TVs LCD de 40 polegadas possuem canais via satélite.
As atividades recreativas listadas abaixo estão disponíveis na propriedade ou perto dele, e poderá haver cobrança de taxa.
Este hotel para não fumantes oferece restaurante, bar/lounge e business center. O Wi-Fi disponível nas áreas públicas é grátis. Outras comodidades incluem espaço para conferência, serviço de lavagem a seco e instalações de lavanderia.
De Keyser Hotel dispõe de 123 acomodações com frigobares e cofres. As TVs LCD de 40 polegadas possuem canais via satélite.
Os banheiros possuem chuveiro/banheira combinados e secadores de cabelo. Este hotel em Antuérpia dispõe de Wi-Fi grátis. Os quartos também apresentam cafeteiras/chaleiras e cortinas blackout. Roupas de cama antialérgicas e ferros/tábuas de passar roupa podem ser requisitados. O serviço de limpeza é fornecido diariamente.
As atividades recreativas listadas abaixo estão disponíveis na propriedade ou perto dele, e poderá haver cobrança de taxa.
Comodidades
Ar-condicionado
Internet/Wi-Fi
Lavandaria
TV
Mapa de Antwerp
Atrações nas proximidades
Quartos disponíveis
Standard Double or Twin Room
1 Duplo • 20 m²
Acomoda 2
Você será direcionado para Expedia.com para disponibilidade e preços
Superior Double or Twin Room
1 Duplo • 25 m²
Acomoda 2
Você será direcionado para Expedia.com para disponibilidade e preços
Deluxe Suite
1 Cama King size • 60 m²
Acomoda 2
Você será direcionado para Expedia.com para disponibilidade e preços
€€€€
Avaliações e comentários
4.0 / 5.0
Kamer was rustig ,bad/douche slecht
1.0 / 5.0
When we arrived the room, nr 213, was warm and the ventilation none-existing. After trying to get the AC working for 15min we realise it is controlled from the entrance and went down to ask them to turn it on. This would have been ok if it didn't turn off again during the night, which together with no-ventilation in the room made sleep uncomfortable. In general a worn down hotel in serious need of renovations. Definitely not 4 stars. Highlight is the location.
4.0 / 5.0
good
4.0 / 5.0
Close rmto train station
1.0 / 5.0
If I got a reservation in a two star hotel and it was like my stay, I would have been pleasantly happy with the quality of the trip. The AC was flaky, the control panel was broken, the TV remote was missing, the pillow (one per person) was shockingly uncomfortable (worse than my ten dollar pillow from Action), and the beds themselves had poor quality sheets. The lights as well did not work in most of the room, and we were only offered one key which seems low. Through Hotels.com, I got a deal for 45% off one of the rooms to stay here – for what I paid, it was very much worth it. However, there were no "4 star hotel" amenities or accommodations in sight, and we were not told about any if there were. Having a restaurant alone does not earn you four stars, though I cannot attest to the quality of the breakfast as we left before that. The service was good, at least.
For summary: if I had these same conditions in a two star hotel, I would feel right at home. But being promised a four star hotel and receiving what I did does not seem sufficient. I would never ask for or take a refund, as we enjoyed our stay in Antwerp.
1.5 / 5.0
Excellent breakfast. The rest not so good. Aircon not working - flashing an error which couldn’t be switched off. Reception said they controlled temperature, but it was very cold in the mornings. Hot water only lukewarm at 06:00. Bedside light not working. Shaving mirror light not working. Kettle, tea & milk provided, but not coffee or sugar. Bed had large dip at one side where it was starting to collapse. Then locked out of room on last morning after breakfast and had to return to reception to get key card reset - receptionist error. Absolutely no way is this a 4* hotel.
2.0 / 5.0
The room was awful, so not worth the 4 stars of the hotel. It was outdated, needs a painting, the bathroom needs a fix and the view was horrible!
2.5 / 5.0
I HIGHLY recommend getting the breakfast included with your stay it was OUTSTANDING.
2.0 / 5.0
Dirty carpets. Air conditioning poor. Was hot. Staff not flexible to checkin earlier.
Breakfast was good
4.0 / 5.0
Good location, good bed and a simple breakfast. Everything you need. It’s not the newest hotel. But that is fine.
2.0 / 5.0
The breakfast was excellent! Lots of choices. The room is big and bed is comfortable. Location is in the heart of the city.
0.5 / 5.0
Hello
That hotel it’s not 4 star hotel it’s like 2 star
Room’s are not good sorry to say that
5.0 / 5.0
It is very close to
central train station and lots of food options within walking distance. We opted for china town and found an excellent restaurant.
The room facing the street wasn’t a quiet as we’d hoped and they put us in a room on the inner side. It was much quieter, although the first room was much nicer, since it had been updated recently, this one was still nice.
1.0 / 5.0
4 star well that must be a long time ago. The staff is friendly and malfunctioning water tap was corrected quickly.
Location is right at the end of the shopping street and next to the central station and an easy walk to the old town.
Overall the hotel is worn.
Breakfast is in a room too small meaning you have to wait at the most busy times. The selection of food is very standard.
The curtains and windows in the room had mould growth.
4.0 / 5.0
Picture use for ad is central station on Antwerp, nothing to do with the hotel. Everything in my room is in very good condition except the mattress. (Should have new one). Breakfast is good. Staff in restaurant are nice and pleasant but not front desk. Location is excellent. 2 min walk to central station.
3.0 / 5.0
Overall very good, i would have given 4/5, but have to deduct one point as my friend thought that particles were mixed into the air conditioner as he had some kind of asthma attack during the night after using his poppers for the 20th time.
2.0 / 5.0
This hotel can not be 4* property as it was sold to me. It can not even be 3* property, or any stars. It is dirty filthy, uncomfortable bed, cheap linen, corridors, shabby bathroom, horrible breakfast, - the dining room was so small - it could not take even half of the tourists. one the receptionist was so rude! Never again and don ot recommend
2.0 / 5.0
I can nit believe this property is marketed as 4* hotel it is not even a 3* hotel level. There is no stars there at all. Shabby carpets with spots, cracks in the bathroom, uncomfortable bed, inadequate breakfast, small overcrowded breakfast room.
Never again! Rude man 24 th Feb evening check- in! This kind of man can o my be in horror movie. On the other days the receptionists were ok.
2.0 / 5.0
The location is amazing but the hotel is a pain. I had to change the room. Aircon wasnot working and the room temperature was 5. The second room the aircon had noises and they had sensor lights in room every time u move it turns on even in the middle of the night. You can hear everything happening in rooms next to you and above u. The only thing good is staff are friendly and good location.
5.0 / 5.0
Amazing location. Right there in the center of Antwerp. Very friendly staff.
1.0 / 5.0
Vely old hotel close to HBF where not so safe feeling around. NO hot water coming since I checked in around 20:00, and also 23 o'cklock. we had to skip to take any shower.
Hotel room, doors, etc were not renovated, and not kept good conditon.
When checked in, wanted to pay city tax 6 Euro by 10 Euro note, but receptionist said No chance to give any return 4 Euro. without any explanation of reason,
2.0 / 5.0
This hotel is a good place to stage a visit to Belgium. It is clean, comfortable, and safe, and less than a 5 minute walk to Antwerpen Central train station. You can be anywhere in Belgium in less than 2 hours without packing up every day or two.
2.5 / 5.0
Excellent location. The property was good. The manager in charge of the breakfast room was not friendly. I enjoyed the breakfast and after an hour something I got back to the room and came to the breakfast room with my wife. This time, the manager was not that friendly thinking I came to take breakfast again. In fact, I used to get up early and after finishing my breakfast, I usually accompanied my wife to the breakfast room where I did not need more food but some more coffee only.
0.5 / 5.0
Hotel is central and close to restaurants and train. Although hotel is outdated, rooms have been upgraded. Breakfast was good - same selection as most and quality good.
Bad experience: I had my credit cards and euros stolen from my room. Hotel was not very helpful, although did file a police report and am hopeful thief will be apprehended after $10,000 spree. We believe it was hotel staff because we had a DND on the door and hotel was not helpful to look at the log of entry to our room.
0.3 / 5.0
Hotel is central and close to restaurants and train. Although hotel is outdated, rooms have been upgraded. Breakfast was good - same selection as most and quality good. Bad experience: I had my credit cards and euros stolen from my room. Hotel was not very helpful, although did file a police report and am hopeful thief will be apprehended after $10,000 spree. We believe it was hotel staff because we had a DND on the door and hotel was not helpful to look at the log of entry to our room.
4.0 / 5.0
I think the hotel definitely needs some renovating done.
They definitely try it mask up the hotel and make it look clean and vibrant, however the room was definitely noticeably in poor condition.
The bathtub seemed like it was about to fall in to the floor, there was mild growing in the shower caulking.
Great location, but the hotel as a whole definitely needs some work done.
3.0 / 5.0
Great location, great breakfast selection, but let down by a series of little problems with the room.
Shower was cold then too hot and back again every 10 seconds. Aircon did not work, and flashed bright display during the night. Pillows were too big 50cm square and much too thick to fold in half.
There was a motion sensor in the room which triggered the light whenever there was movement in the bed - which we had to tape over to stop the light coming on every few minutes.
The breakfast food was great, never ran short of anything, but the space could be much better organised.
Currently buffet is by the window, at the farthest point from the kitchen. There is no one-way-system, and it gets very crowded. Better might be to have tables by the window, and move the buffet to the back, next to the kitchen so the staff don't have to walk so far carrying trays.
1.5 / 5.0
The hotel does not deserve to have 4 stars.
I guess 2 stars are still hanging in the sky
because the hotel is outdated.
Nothing really what shows on the pictures.
The only 4 star here was the receptionists!!! He deserve more then 4 stars. Only he was the star of this hotel !
i will give him a huge compliment!! Very helpful. He helped me and change me twice to another room because of a disfunction of the lights in the first room. And the Second one the toilet seat was broken !!
0.8 / 5.0
The hotel does not deserve to have 4 stars. I guess 2 stars are still hanging in the sky because the hotel is outdated. Nothing really what shows on the pictures. The only 4 star here was the receptionists!!! He deserve more then 4 stars. Only he was the star of this hotel ! i will give him a huge compliment!! Very helpful. He helped me and change me twice to another room because of a disfunction of the lights in the first room. And the Second one the toilet seat was broken !!
2.0 / 5.0
Very nice hotel and only 1 minute from the central station
2.0 / 5.0
Alles perfect in orde
Minder: ouderwetse softmusic in de hal
1.0 / 5.0
Only good with this hotel is location. Very boring and old style.
If you travel with kids keep in mind they have have adult channels on the regular TV without notice when flipping channels.
I was not allowed to bring my breakfast to my room because it was "strange". Terrible front desk old man (younger staff more friendly).
So - one night ok for location. Would not recommend longer.
1.0 / 5.0
This hotel is in a very convenient location, directly in front of the main station. The room was also comfortable.
0.5 / 5.0
Carpet was stained everywhere. The bed was terrible. The window had its casing removed and there was wires and pieces of wood sticking out.
1.0 / 5.0
Hotel was great location and hotel staff were extremely friendly. Rooms were noisy but nothing that earplugs can’t fix. It is away from the hit spits so the noise level was not nearly as bad as it would be closer to town.
1.3 / 5.0
Never disappointed, very close to train station so convenient to restaurants, zoo & shopping When in Antwerp DeKeyser that where I stay to clients
2.0 / 5.0
The location was great. Could do with more plates at breakfast. Steps up to hotel entrance not good.
0.8 / 5.0
Public rooms are impressive. Location is ideal - c50m from the railway station. Reception staff were friendly. Breakfasts excellent, & promptly replenished by the 2 hardworking staff members. Shoe polishing machine by lifts.The first room I was shown to had a broken window, which was dangerous to open, & I was upgraded to a superior one. There were various problems with the 2nd one - I felt embarrassed to mention them all to the reception staff. They were mainly related to maintenance - if each room had been thoroughly checked before letting guests in, some problems could have been avoided. The 2nd room had an excellent view, but problems with the room included:The safe didn't work. TV - There were only 24 channels, & only 1 in English, no BBC. Plumbing The handbasin leaked & there was no bathplug. Reception didn't have a spare.I feel that for a 4 star hotel the required standard wasn't achieved. More training & staff visits to other hotels of the same star rating could help give greater awareness of guests' expectations.
2.0 / 5.0
Location excellent and staff very good Safe hotel
2.0 / 5.0
Location excellent and staff very good
Safe hotel
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Antwerp?
O preço médio de um alojamento em Antwerp é de 114 € por noite. Este alojamento é 5 € mais barato do que a média.
O estacionamento está incluído neste hotel?
O estacionamento não está especificado como uma comodidade disponível em De Keyser Hotel. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Não encontramos piscina listada como uma comodidade para este hotel. Pode valer a pena verificar novamente se uma piscina é importante para a sua estadia.
De Keyser Hotel permite animais de estimação?
Infelizmente, este hotel não é amigo dos animais. Tente procurar novamente e filtrar por "Animais permitidos"
Que comodidades estão disponíveis em De Keyser Hotel?
Encontrámos 4 comodidades para este alojamento. Isto inclui ar-condicionado, internet/wi-fi, lavandaria e tv.
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