Excellent service and comfortable stay. Good Location.

Great location but hotel in pior confiou and unuseable pool

Large rooms with good decor. Good breakfast buffet. Only negatives were the lack of fan directly atop the bed and availability of cold water for shower.

Great hotel.

Great experience

Beautiful property in an amazing area. The reception greeted me in a friendly way and upgraded my room to a suite. I had a late flight the following day and they let me checkout at 3pm. Mr. Ajay Kumar, working at front security for the hotel was very friendly, accommodating and exemplary employee, who went above and beyond to make my stay comfortable. Thank you.

Staffs are so kind and really helpful.

On the whole, this is a lovely hotel with an amazing history. I was upgraded to a top floor room which was very nice and unexpected. However, I have only given the hotel 4 stars because I felt certain areas were lacking especially as I had spent the previous week at a 5 star resort hotel within the same hotel group. Bathroom: the towels were clean but well used and thin. The shower curtain could do with replacing. An access panel cut into the marble bath surround had been filled with pink plaster. Bedroom: the bed was very comfortable. There were bedroom slippers but no robes. The water was supplied in plastic bottles, not particularly environmentally friendly. The art deco sunburst design on the dresser was very pretty but the dresser itself could have benefitted from a sanding and revarnish, the draw runners were stiff too. I opted to have breakfast at the hotel, this was very nice. What really disappointed me was the lack of swimming pool. The Hotels.com entry lists a pool as one of the amenities yet the hotel does not have a working pool. There is a sign at the entrance to the inner courtyard stating that the pool is being refurbished. There is an opportunity to take a transfer to the local Taj hotel and use their pool.

Excellent spot for accessing Khan Market and the metro is around the corner. Staff were very accommodating and food was good. Multiple restaurants enabled great choice of dining and snacks . Rooms a little tired but spacious and comfortable.

Staff was amazing. Excellent breakfast buffet. Spacious clean room

Very good

Highly recommended by experienced travellers from Canada

The staff at this hotel is as good as anywhere in the world. Any complaint or request was addressed immediately. They were always smiling and eager to please in any way needed. Our room was very large and comfortable, and the bathroom appeared to be new. A couple of things were not perfect. Our carpet was in need of cleaning, and the overhead shower appeared to be rusty or also need a good cleaning.

the service was excellent as always but the room had a terrible musty smell which housekeeping tried to rectify but still persisted . the rooms need a look into for this reason only . the open air breakfast was a treat in this weather .

Excellent location and service

Lovely housekeeping and dining staff. Bhup Singh and Uma Shankar were very courteous and provided service with a smile. Also the gentleman who takes your luggage at the reception. I will be back at the Ambassador for sure. Spacious room and soundproof. Location is superb in terms of connectivity. Reception staff are fine but not as polished as the rest of the crew, but they are younger so that probably explains it.

Wonderful staff

The Ambassador is a nice hotel in the green New Delhi area of the city. A short walk away from a small shopping area with upmarket shops and reasonably priced restaurants and a bank with ATM. Also within walking distance (or short taxi/Tuk Tuk ride) is Lodi Gardens which has several historic buildings. The staff at the Ambassador are excellent as are the drivers of the Hotel Car service. The rooms and beds were also excellent. Would stay there again.

wonderful front door staff !! very polite and welcoming ( thank you ) Ms.. pooja, and the staff . VERY MUCH LACK OF TRAFFIC SPEED CONROL (cars) AT THE FRONT DOOR ! SAD !! Amazing staff at the breakfast room, thank you parkash ! kindest lady thank you Priya...Atul, uma , tea master lol. special thanks to mahesh..!!we appreciate you . very polite Ranjan at the house keeping dept.

I stay at Ambassador frequently when in Delhi if I cannot stay at my Club. I like the old world charm and the balconies and good sized rooms. The breakfast and the staff at breakfast are also lovely. Ambassador has a problem they need to fix if they are to be taken seriously -- they charge for ice! It took me 45 mins to get an ice tray delivered to my room (and, yes, I refused to pay for it). They need to read customer feedback and install an ice machine or provide ice trays in their fridge or make the ice delivery prompt and complimentary.

I have stayed several times at Ambassador Hotel! It is centrally located and the staff go above and beyond every time. The breakfast menu is the same everyday and gets monotonous! You need to provide some variety!

Wonderful staff and a great breakfast!

Starting from Airport pickup - despite multiple phone calls to hotel ahead of arrival, the driver arrived 3 hours early. We told him to come at 11:30 am IST as we were waiting for our parent's flight to arrive. Receptionist didnt convey this to the driver and he was waiting at IGI from 8:30 am.We Booked 2 Allure Suites based on the pictures on the website. When we reached hotel, the suites were nowhere near the pictures. They were dark and damp. They dont face on the front side of the building. They are built inward facing which makes them dark. When I booked , I mentioned that I want a room which is well lit with natural light . The hotel receptionist Roshmita offered us double room instead of suite which was on first floor and third floor and faced to the front. When we said yes to be downgraded , she said 3rd floor room is not available. Then we were shown 3 rooms but none of them was well lit and upto the mark. We had to finally settle for a side facing room on 3rd floor . Next was the bed , it was small for three people and when we asked for extra single bed, she said it will cost us extra. It was a horrible experience with multiple viewings and downgrading from suite to a room which too didnt give us a experience we were expecting. Hotel staff needs to improve on respecting their words when they offer something.Also they should respect the drivers who make so much effort to do airport transfers.Breakfast in the morning was good . I wished I booked Lalit at same cost

Very clean and competitive price for a 5 star hotel. Close to many tourists spots using Uber or Ola

I love this humble hotel. It may be a dash faded, but it's vibe is warm. One of the best breakfasts, too. Staff went out of their way to be helpful. My room was clean and simple. The location may be the best--a minute walk to Khan market. It's a quiet place, nostalgic-feeling.

I've stayed at the Ambassador many times. It has declined significantly. We waited nearly 2 hours to get a room. The bed was hard. Towels were old and threadbare. One day, there was toothpaste provided in the bathroom, the next day, a toothbrush. The restaurant charged exorbitantly (INR 1999 for a serving of dhal) for mediocre food.

I always stay at the Ambassador when I am in Delhi. It is close to Khan market, Lodi garden and a metro station. The staff are all excellent and always make me feel very welcome. It is my home away from home in Delhi. Love this hotel.

Amazing stay. Charming ambience. Staff were warm, friendly and hospitable. Would definitely visit again!

Very clean property. Staff were very nice and cooperative. Excellent dining

The location and services are excellent. It is an older property and has a colonial past feel which is a nice contrast to the modern day hotels construction and look/feel. My key disappointment with this property is the bad quality of bed - if you cannot get a good sleep everything else matters less. And this issue is quick, easy and relatively inexpensive to fix (from overall operating costs of the hotel). Please do upgrade the beds to match closely with most of the other Taj properties and you will see many more 5 star ratings !!!

This is a run down hotel. There are leakages in the bathroom, old style, breakfast area isn’t clean, service is very poor. This is a slum and def not Taj standards

Amazing experience all around from checkin to stay to checkout. Breakfast buffet was great and the location is super convenient for visit to consulate. Highly recommend this to everyone.