Room darkening blinds left 18” at the bottom for the sunrise to shine in at 530am. Called front desk and was told “all the rooms were Iike that and there was nothing she could do about it. Windows opened, but a hole the size of a basketball left that option out. Some updates were started and nice, but still more updates were needed.

It's all good

We've never stayed at an AmericInn peoperty before. We chose this one due to it's location, reviews as well as price. The hotel was as advertised; therefore, we were pleased.

Very nice and paid with OneKey cash so worth the wait on savings.

When I checked in they put me in room 218 and when I walked in the room there was a naked man in the room

Its average for a hotel it use to have nice comfy couch and chairs in the lobby to realx now the chairs are different not very comfy. Plus the entry door at end of hotel isnt locked anyone coulf come in the hotel that way thats not good for security.

They didn’t tell us that there would be a pet deposit. After showing up at the front desk, they told us it was a $30 pet deposit. Which I am not aware if this applies to every hotel, since this is the first time we stay at a hotel with our dogs tbh. We kept hearing the door open and shut every time guests would arrive, even though it says that their rooms are sound proof. The cleanliness wasn’t too bad, but the two queen beds had some stains on the bed mattress pad. Also the shampoo was all out when we got there. They have the dispensers, which had the brand Dove, but the shampoo was completely done. Other than that, I would say it’s alright. Didn’t get to enjoy their pool, or breakfast. And it’s about 13 mins of a drive if you want to be in Eau Claire.

This hotel was clean, quiet and the staff were friendly. Also enjoyed the pool, the hot tub was hot and the pool was cool but not cold!

Pool hot cleanines of the room

I liked the sound proof room very much...but each time an employee back entrance door was closed, I felt and heard an enormous 'boom' in my 2nd story room. In the Supreme King suite, you can feel the aftershock. There was various hairs leftover in the room's cracked and old jetted tub with old yellowed and cracking dials. The bathroom light flickered on and off and and some other lights in the room were just plain broken. The lobby was very clean and welcoming, with gentle piano music playing at all times. The staff were kind, capable and quick at check in and check out. After check in, they directed me to an upstairs room with only access being stairs. First room at the top of the stairs is "Ron's Room", I know this because a handwritten paper sign stating this is taped to the door. Lol The issues weren't deal breakers to me and I still enjoyed my stay. I appreciate the experience, but finding the humor in it was essential.

Very clean hotel and room. Very pleasant frot desk clerk.

Hot tub was not working (told by staff for last year). Staff was rude. Bed hard/uncomfortable. Hotel was run down. Nothing close by for dining other than fast food.

Had an amazing staff. Was a great experience, and felt comfortable. Hotel was under a little bit of construction so there was some parts of the room that weren’t completely new such as a trim falling off the wall, otherwise it was great

The staff was friendly and room was really big however the door to the bedroom was broken and although they told us at check in, i didn't expect it to be so broken that it would not stay closed. We paid extra for the room with separate bedroom for privacy bc we had our two kids with us too. The broken door meant we could not stay up to watch tv while they slept, we could not keep our light on while they slept. It ended up being so inconvenient. But we were in town for a funeral so figured no point in canceling with just one night left. I think they should not have listed that room is available bc it really needed repair. Or offered discount when check in at least. I paid an upgrade and didn't get it. Also breakfast was a disappointment. I've stayed at anericinn before but they barely had a breakfast. For the price they charge i expected at least a decent break fast. Waffles cereal and packaged donuts is hardly a breakfast. I could have stayed at the newer hotel for better breakfast. I only booked this one for bigger room and location but will not again. They need to lower their price for what you get. The staff though was very friendly.

Check in was a long process. The gal working said she'd only been working for 2 months. She took her time and started telling me about her personal life and her brother. All I wanted to do was get to my room. She was on her personal cell phone talking to her Mom. Then she told me that she didnt know if my room was clean because it wasnt checked off. Check in was a hassle. A bit disappointed about pool. Its not very well lighted. The key/kiosk doesn't work to get into pool doors. The hot tub was out of order. The pool area looked a bit dingy, wet, and slippery. The ice machine is out of order. Our room had duct tape over a damaged door. A bit tacky. Overall we felt safe, it was quiet, and clean. I felt the price and rates are a bit high.

When we showed up at the property they informed us that we werent allowed to stay there. They werent allowing locals because they have been having some issues with partying. I feel we should have been informed of that before booking instead of having a 30 minute conversation to convince them to let the pregnant woman to stay. (No partying for this girl) Thankfully we were able to put a different address down and were allowed to stay but it was not a good experience.

I like the convenience of knowing that when I arrive I can rest and not worry about finding a place.

There was no hot water and the hotel did nothing to fix the situation except offer for us to cancel.

It was dirty, noisy, and it n convenient. Staff was borderline rude. Poor management and unsafe conditions. Completely disappointing and unsatisfactory!

We were very disappointed that we were unable to use the internet throughout the evening. We were told they had a full house. To many users for their contention, I guess

BEWARE BED BUGS!!!!! We went for country fest wed thru sun. Fri morning we found a bed bug after it bite my friends leg and picked it up in a kleenex and brought it down to the manager. His response was " oh no, thats not good". YA THINK!!! At first he said he would refund our entire stay. He later said only the firtwo nights as we were "choosing to stay" He told us they had no rooms to switch us to and told us to go to another hotel. I told him it would be a dick move to possibly transfer any that got on our luggage and he said if we went to a different room they could get in there! I told him it was his problem to begin with but he insisted they had none available. I late looked on hotels. Com and they did in fact have other rooms available. We paid for vip and shuttle from this hotel. So we were stuck. I contacted the hotel directly thru the app only to get the same guy, now he was mad because i "blasted him on the internet " and was not going to even refund the first two nights. I called him back and he reluctantly refunded the first two but not fri or sat night. I contacted Wyndham and their response was it was a franchise so they can't do anything. I tried to add a photo of it but its not letting me add photo!

Hotel was clean and staff were very nice and attentive. Protein options at breakfast were limited.

In town for a family event, it was really just a place to sleep. Staff was friendly. Rooms were spacious and remodeled. Beds were comfy. Waffles and pancakes were fun at breakfast, but some sort of protein would have been great. Pool area was nice.

Very nice and convenient

My room was wonderful. My stays at Americinn are always terrific. 🙂

The room was nice,but not much else going on. Breakfast was okay.

Staff was excellent! Front desk lady let us check in early, and was very pleasant the couple of times I ran into her during the stay. Hotel and room seem to be a bit run down. I can tell that renovations are being made, but our room needed several touchups. For instance, toilite seat was in bad shape, and rusty. The beadboard was supposed to have plug ins and charges on both side, just one side had one, the other was missing. Not a big deal, but the little things matter sometime. I'm sure next time we visit, it will be fixed.

Nice staff. Good breakfast. Clean rooms.

A bit difficult to check in took us about 20 minutes. After that all was good.

The hot tub was completely out of service and the only reason I chose this place was because it said it had a hot tub. Very, very disappointing….

The hot tub was in not working condition, the pool room was so cold we were shivering. We asked staff to turn heat up and she stated it was 86 degrees and it was about 50 degrees in reality. No pool towels available to dry off with.

Pros: *Staff was wonderful upon check in *Room was clean and comfortable upon entry *Hotel was quiet *Parking was easy *Breakfast is included (although very limited) Cons: *Whirlpool was still dirty in the room, we did have to wipe down and run a cycle with soap before we were able to comfortably use. *Lights on the sides of the bed flickered the entire time when on *We were excited to use the pool, unfortunately, it was unbearably cold so we were not able to utilize this *Hot tub in the pool area was drained and not operational *The hot breakfast options only consists of waffles and pancakes. No meat or egg options.