Tiny rooms and horrible parking. Would never stay here again

Nice facility great restaurants and coffee shops around

Location, clean, very kind personal

It's at the South end of the downtown area making it very convenient to walk to many places.

I like the location and customer service. I did not like the noise of children running and talking in the middle of the night

Hotel is at an excellent location in Ensenada. Staff is friendly and place is clean. I always stay at this hotel when visiting.

Beautiful hotel. Staff are very welcoming. Rooms seemed to be recently renovated, clean with nice amenities. The hotel has a private pool and hot tub in the back. Didn’t have a chance to use it but I look forward to coming back to use all the hotel’s amenities. Bar was under construction but looks promising. My family and I are definitely coming back to this hotel.

The area is very convenient. Everything within walking distance. The front desk was not friendly. We arrived 30 minutes early and wanted to charge me for the 30 minutes. We decided to wait in the foyer. Once we received the keys and were about to walk out the door, we were called back and told we would need to wait an extra 1/2 hour because our room was not ready. We were given another room and it had a double bed. We went downstairs to complain that we had reserved for a King size bed. Front desk said they had given us an upgrade, that incoming customers had priority over our reservation. It was basically a take it or leave it attitude. We were very uncomfortable on a smaller bed. The spa was dirty. There was a film around the spa and had floating dirty suds. On the other hand, breakfast options and service was wonderful.