Wonderful stay

This property is a good option to stay in if you do not mind staying around 20 mins away from Marrakesh. They do run daily shuttles but the last one is at 8 pm so you have to plan your day accordingly. The taxi fares are otherwise quite expensive which we ended up paying. Otherwise, there is quite a lot to do within the property itself, breakfast was good, a few restaurants of good quality in the property to dine in and activities for the kids.

This hotel is top notch in terms of the rooms, service and food but in the evening there was nothing, no entertainment, no cultural displays etc. so after dinner there was nothing to do.

Great location with excellent facilities. The rooms are of good standard having recently been refurbished.

The hotel is a holiday experience itself 10/10

This resort hotel has beautiful gardens, trees and landscape. It's serene and relaxing. Staffs are helpful and friendly. Breakfast buffet includes plenty of offerings and selections. I stayed with my wife for four nights and we extremely enjoyed it. Will go back.

Beautiful Hotel or I must say it is a resort. The place, staff, and amenities, It is very difficult to express my honest feelings about this resort. The staff is so polite and very helpful. 3 restaurants with different cuisines. Amazing breakfast with lots of choices. Whether you are going with or without family, I strongly recommend this place to everyone. Definitely going to visit again.

We have had a wonderful stay in Marrakesh. The Barcelona Palmeraie has been comfortable, the staff is excellent and the breakfasts delicious. We have stayed in Barcelo hotels in other cities and have been very pleased.

Hotel is adequate, relatively clean and comfortable but unfortunately that’s where the positives end. We felt a bit ripped off by the “all-inclusive” package we booked that didn’t include most of the available amenities at the hotel (only the buffet available each day or certain items at the pool at certain times, no room service, most drinks not included and all inclusive drinks not available after 11). Pool not heated and unusable this time of year. Staff were friendly but usually just asked us to look at the app rather than helping with requests. Property was mostly empty and at times felt like we were the only people there and no real activities in the evening. It’s quite a large property and our rooms were quite far from the lobby area which added to the sense of isolation. Spa services / airport transfers / extra services were vastly more expensive than at many riads available in the Medina. Seems like the hotel is mostly used for conferences and I can imagine it would be great for that but wouldn’t recommend for holiday stays. We stayed at a riad for the first couple of days and thought that offered much better value for what we got even without the all inclusive option.

I had to book this hotel last minute because the WiFi at my Riad went out. I was very impressed with the property the soon as i stepped foot inside The staff was incredibly friendly and helpful. They were able to help me get my boarding passes printed and got me a taxi The property itself was impressive and very well maintained. The restaurant is great with a pretty big selection of food

Great hotel, well maintained beautiful grounds. Nice choice of pools. Various activities for all ages, kids club was decent too. A little out the way from the city centre but free hotel shuttle bus runs regularly. Would definitely recommend.

My daughter and I had a great relaxing holiday. This is a very well maintained, spacious resort with nice pools and a few activities one could join. The all-inclusive package worked very well for us as we spent most of the time at the hotel. It would have been nice to have access to the services offered by the wellness centre in advance as it ended up to be limited to hammam/massage.

Excellent!

It was lovely staff great

We had a great stay at the Barcelo. We travelled with our one year old child and parents. The staff were amazing, very helpful and always attentive. The food was good. They had a range of activities including tennis, mini golf, volley ball and kids club. The swimming pools were clean and lovely. The grounds were beautiful and the rooms were nice. We really enjoyed our stay here and would definitely come back or visit their sister hotels across the globe.

We traveled with an infant and a toddler and this was an over the top experience. Hotel was really nice, and unique. The room (Suite Deluxe) was of large, nice and comfortable. But the best of all was the people. The nicest personnel who always did the little extra to assist us and the kids all the time. Would also recommended the all-inclusive option. Each day was filled with really great food, with a lot of variety. The snack bar had nice additions and ice-cream that the kids (and grownups) loved. The resort had a unique look with each room as separate houses. Wonderful pool area and our two year old loved the kids village. They had animals and a large play area; both outdoors and indoors. We will definitely stay here again when we return to Marrakech.

Very nice hotel, super friendly and helpful staff and great to be there whilst Morocco was beating Spain! Some things could do with a refresh and a little tlc (especially the small and under equipped gym) but overall it was lovely and an oasis of calm away from the madness of Marrakesh!

Awful place. There was no water and the Wi-fi didnt work. I spoke to the owner and we agreed to cancel the booking. She never returned my money.

Good value for the money. Great ambiance, services and staff. Great for families & kids.

Property is really nice but evening staff are arrogant and condescending. Would not go back.

Check in was smooth and receptionist was friendly. First they gave us a room with a very bad smell, and we had to change without any problems. First day we used the pool and didn't know about towel policy, so we had to get cards from the reception to use pool towels. 2nd day i lost clothes in the backyard and couldn't find them, reception and security wasn't with any help. My wife had a stomachache in the night, we reached out to reception for help to see nearby hospitals, he gave us directions, but it felt like they didn't care what we were going through. All in all, we wanted to stay 7 nights, but couldn't finish, we went out on our 4th day, to find an other stay.

Food was excellent, staff was amazing. The hotel overall offered us a good experience, the best so far in an all inclusive.

Great hotel for the price! It is a resort full of amenities and great restaurants. We love the buffet breakfast! It is amazing! We love the staff service.

Good 5 star hotel. Amazing meals, people don’t speak English much as they mostly speak French but they do understand your needs and are really helpful. Everyone at front desk speaks English. Our kids loved it too.

Unsanitary, staff not wearing gloves or masks. Staff at buffet touching food with their hand when serving you; we all eventually got Covid. There was no hiding from it in such dirty hotel

Not a five star hotel . Tired and needs an uplift disappointing

Not a five star hotel . Tired and needs an uplift disappointing

Very Wonderfull Hotel at Marrakech, nice decoration and nice staff. I recommend highly this hotel your a better discovering of Moroccan culture.

Everything was good with our stay, regarding the hotel and staff. My issue was hotel.com website advertises rooms with two double beds. the hotel do not have this option, very disappointing as this is important to us.

Everything was good with our stay, regarding the hotel and staff. My issue was hotel.com website advertises rooms with two double beds. the hotel do not have this option, very disappointing as this is important to us.

Great hotel for family with kids

Great hotel for family with kids