Cost effective and clean

Very large room!! Good breakfast, will stay again.

From the initial greeting to the checkout process. The service was outstanding! The room was clean, comfortable, and quiet.

Marlen at the front desk was amazing. Not only did she allow me to check In early, she also gave me a ride to the airport when 777 taxi transportation (who I do not recommend) did not show up for my 7am pick up. She was extremely friendly and helpful. Thank you so much Marlan for your amazing service and hospitality. You are the real MVP of this property. Dear management, this girl deserves a pay raise!

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We had a really nice day. The beds were wonderful the TV and all the amenities worked well stay there again.

Nice place to stay just don’t mess up and leave your truck unlocked you won’t have anything in it I thought I locked it but I didn’t They looked at the camera video but couldn’t tell who it was they were helpful as they could be I would stay here again it quiet and clean and breakfast was good too

Room was already occupied

The Best Western in Hobbs was clean, comfortable, and the staff was courteous.

Clean, quiet, and great breakfast.

Room was excellent. Great bed. 1 problem that i told front desk about was : I had a Non smoking room Other guest stood outside my room smoking and the smoke was sucked into my room by air condition.

The room was fine, clean with plenty of room. I really appreciate the info the desk clerk gave me about local eats, Maria Bonita is a great family style restaurant, though if you want to find it, there is no sign right now, there is construction because they are expanding. It is a little difficult to find.

I don’t like hotels that the room door opens to the outside. Didn’t notice this when I made the reservation. Furious with myself when I pulled up. Oh well… it’s bought. Evening staff was more than courteous and helpful. Room was clean and comfortable. I would stay here again.

The many people in the room next door were noisy upon check-in and continued to be noisy after midnight. Complainted to front desk, noise subsidized for 10 minutes then restarted. Again called the front desk and was told "you don't know what's going on in the room next door" ( like i really cared). I was offered another room and instead just packed up and left...this was at 1:30 am

Run down. Misleading from the ad

Not the best location for a women to be staying at by herself. Does not seem like a safe location. Despite the inviting pictures online.

The property needs to be updated.

Shower tub was pluged water drain very slow U

clean, quiet, staff, breakfast.

Loud drum music at 4:30! Shower not senior friendly.

I was NOT impressed at all. The room was fine, though the carpet was dated and looked worn. The bedding and pillows were comfortable. The TV with DirecTV was a nice touch, though the TV could have been bigger. The toilet was not clean. The bathroom was fine. I appreciated the granite counter for makeup, teeth, and hair. The room was very noisy and we could hear the room next door talking loudly. It was not relaxing or restful at all. We were looking forward to the breakfast. We were told it was available until 9 am. We arrived around 8:25. I went first to the waffles. I had asked about them at check-in and was assured they would have the make your own waffles. Well, they were completely out of batter. So, I decided to make a yogurt parfait, as I love yogurt. Guess what?? They were out of yogurt too. They had dry cereal and breads for the toaster, plus a few hot things in the heated dish. I settled for a bagel and a package of cream cheese. Not exactly the buffet of homemade waffles, yogurt parfaits, fresh fruits and breakfast meats I was expecting. Since we were checking out, we asked about a bathroom in the lobby and were told there wasn’t one. Overall, I do NOT recommend this Best Western. I have stayed in lovely Best Westerns, such as the one in Seminole, Texas, or even outstanding ones like the one in Graham, Texas. Those properties were clean, modern, updated, and current in decor. Their breakfast buffets were monitored and properly stocked.

The room had a coffee maker and coffee but no place to plug it in, same for the iron. No racks to hang towels or soap dish in shower, had to keep putting soap on the floor. I think Best Western should be ashamed to have their name associated with this property, especially calling it an Executive Inn!

There was an odor to the room when we arrived, late afternoon, musty or maybe like dog pee. Not awful, but there. There was a lot of light coming around the door at night, between the door and the door jam. Those 2 things were the detractors, other than those, the bed was comfortable, and we enjoyed our stay. Early check out -- 7:30-ish. The folks at the front desk were friendly and polite, breakfast was good, plenty of options. We felt welcome. Definite 8 of 10. The price was right. It'd be a better value if the 2 things mentioned here were addressed.

I liked the breakfast Not enough light in room. Need more lamps.

The breakfast was very nice. It was well stocked, clean, and early. The lady takes pride in her work, and it shows. My special requests have always been taken care of during our several visits. The room was clean and the water was hot.

Property was very clean. No trash or full trash cans. Rooms are away from main road with no through traffic. Parking is in front off rooms so walking is kept to a minimum. Ask for a room on the ground floor and the management will accommodate you. There is plenty of hot water in the room and the tub drain works. The free breakfast was good clean, and well stocked.

I was really impressed that the room was cleaned EVERY day!!

clean rooms -- good staff-- good breakfast--all good

Very clean. Staff was friendly.

Cassidy was so great! I got in super late headed to a tattoo convention. She was friendly and made my check in easy.

First issued room under renovations and when I informed the front desk clerk she did not believe me and asked a repairman if this was true. He told her it was under repair. She then issued me another room.

Property was clean but we were placed in the first floor and the second floor was very noisy talked to GSR nev er took care of it. Partying till240am