Service no different from 2 or 3 stars. Only the cleaning staff are wonderful. The main reception staff are always grumpy and unfriendly.

Safe and clean

The food was not good.need to give better bar and food services at the beach area

Delightful resort on the Red Sea with extensive fresh water pools.

The staff at this hotel are genuinely happy, friendly and extremely helpful. They all work very hard to make your holiday memorable. It’s a clean and safe place to take your family, they have a team cleaning all the time. The main restaurant is buffet style, but they will cater for all dietary requirements. We are vegan and the chef was happy to make us specific food each day. The room was cleaned every day, towels etc refreshed by friendly and efficient people. The pool was also cleaned daily and watched over by many lifeguards. I would recommend this hotel to friends and family and I would love to stay again.

I was pleased with my stay at hilton sharks bay. The concierge Ahmed Hussein was helpful. I would recommend this hotel to everyone.

I needed a couple of days between arriving and flying to Cairo. The huge complex is very pleasant, but was very quiet. The room was good, but WiFi was poor there or often not functioning. The breakfast was as much as you want but nothing special. The staff were very kind and helpful and I will go back. Best designed for a poolside holiday or by the small beach.

Exceptional service of all the staff

A good location to get away and relax. All inclusive experience food was average to above average. Service was best in the hotel restaurant whereas front desk staff at check-in/check out although good and courteous was overwhelmed by number of patrons. Overall a very good experience.

I was in pain when i arrived to the hotel, the staff wasn't helpful i had a doctor's appointment the bill was 600 dollars for 5 injections, i spoke with different managers about the service of the hotel, about the clinic, and managers doesn't care about any complain, if you want to feel secure and enjoy your vacation time this is the only Hilton i do not recommend in the world

We first entered the hotel at 1:30.. waited at the que to be checked in for roughly 15 minutes.. once served we was advised to fill in forms which I did. I then went back to the reception to hand in the forms at roughly 2 o’clock she advised me to take a seat and my room will be ready within 15 minutes. 2 hours later after speaking to many staff we was finally given our room!!! We entered our room to be quite shocked about the cleanliness. If I could take a picture you would be shocked. The pillows were still wet. The room was really dusty.. chewing gum stuck on a wall.. the side of the beds were very very dusty and hair all over the side of beds.. the bath was dirty. NOT PLEASED AT ALL!!!

It’s Terrible I don’t Recommend at all very noisy and the wall are paper thin

Manager's don't care about any inconvenient in the hotel, and price on the clinic is abusive more expensive than EEUU, the doctor is good, but the clinic overpriced

The people at the hotel were amazing. All things considered the stay was good. The room is not a clean as we would have liked, however, was clean enough. The food at breakfasts was standard for the area. The hotel was extremely noisy. Kids running around at 2 am screaming. People yelling throughout the night. Overall a meh experience.

Very terrible hotel

I don't think any Hilton head office officer has ever visited by hotel. If that were the case, they wouldn't have left the name of the hotel as Hilton. It has the status of a 3 star hotel. urgently need renovation. we only stayed one night but the room and breakfast was a nightmare.

Great experience, wifi was not so great(on and off) great spa ! Specially the massage with shady. Taxi service in hotel was horrible because prices was so high and everyday was different price to same destination. Taxi ripped me off !!!!!

Staff was excellent. Property is clean but a bit dated.

All good and amazing :-)

I enjoyed my stay at the Hilton Sharks Bay Hotel. I loved the pool and the poolside bar. The staff was so friendly and helpful that definitely helped to make my stay enjoyable.

I enjoyed my stay at the Hilton Sharks Bay Hotel. I loved the pool and the poolside bar. The staff was so friendly and helpful that definitely helped to make my stay enjoyable.

The Hilton in Sharm El Sheikh is a fantastic hotel and I would stay there again. The Italian restaurant is amazing with delicious cuisine. The waiter, Mohammed, who also serves the lunches by the pool is a wonderful person and a pleasure to meet. He continually went out of his way to help and nothing was too much trouble. What a great guy! There were some sides to the hotel which let it down. The breakfast is average at best. Fortunately the omelettes and pastries/desserts were superb, otherwise breakfast would have been very poor. The lack of air-conditioning in the public areas of the hotel is very uncomfortable. For some reason (money-saving no doubt) it is not used in reception or the restaurant for breakfast. This made it unpleasant to spend too long in either location. You could see the guests struggling with the heat. The hotel should address this immediately. Another disappointment from the hotel was the lack of children's facilities which are advertised when you book the hotel. During our stay, a number of families complained about this to the reception staff. They finally opened one of the children's pools, but this only happened on our last day. The children's play area/park is also shut. The hotel is aimed at families, yet there is very little for children to do there. This is a massive shame. The guys who work on the scuba diving/beach were quite pushy selling activities. This was annoying too. For a relaxing break, it is a great hotel and worth staying.

The Hilton in Sharm El Sheikh is a fantastic hotel and I would stay there again. The Italian restaurant is amazing with delicious cuisine. The waiter, Mohammed, who also serves the lunches by the pool is a wonderful person and a pleasure to meet. He continually went out of his way to help and nothing was too much trouble. What a great guy!There were some sides to the hotel which let it down. The breakfast is average at best. Fortunately the omelettes and pastries/desserts were superb, otherwise breakfast would have been very poor.The lack of air-conditioning in the public areas of the hotel is very uncomfortable. For some reason (money-saving no doubt) it is not used in reception or the restaurant for breakfast. This made it unpleasant to spend too long in either location. You could see the guests struggling with the heat. The hotel should address this immediately.Another disappointment from the hotel was the lack of children's facilities which are advertised when you book the hotel. During our stay, a number of families complained about this to the reception staff. They finally opened one of the children's pools, but this only happened on our last day. The children's play area/park is also shut. The hotel is aimed at families, yet there is very little for children to do there. This is a massive shame.The guys who work on the scuba diving/beach were quite pushy selling activities. This was annoying too.For a relaxing break, it is a great hotel and worth staying.

It was amazing. Would definitely recommend. Only issue was our room was so far so it was a trek to get to. Otherwise I would say the service overall is what really made our stay! Sameh and mohammed from the reception area really went out of their way for me and my wife as well as the others.

It was amazing. Would definitely recommend. Only issue was our room was so far so it was a trek to get to. Otherwise I would say the service overall is what really made our stay!Sameh and mohammed from the reception area really went out of their way for me and my wife as well as the others.

Wonderful place. Although it was booked as “all meals included” however I paid additional $ to have it include lunch and dinner buffet. Just confusing

Wonderful place. Although it was booked as “all meals included” however I paid additional $ to have it include lunch and dinner buffet. Just confusing

Old hotel. Over crowded. terrible breakfast. Pools closed and unsightly. Beach swimming area over crowded. Rooms are not sound proof and old uncomfortable squeaky bed. Terrible noisy night entertainment music can be heard until midnight. Staff and room service was ok.

Old hotel. Over crowded. terrible breakfast. Pools closed and unsightly. Beach swimming area over crowded. Rooms are not sound proof and old uncomfortable squeaky bed. Terrible noisy night entertainment music can be heard until midnight. Staff and room service was ok.

Overall it was an amazing experience. Good friendly people all around the resort. A good place to relax and enjoy.

Good location near airport. Very beach coral reef for snorkeling. Lots of pools and there is a shuttle service to the beach. We stayed on the other side of the road…so a VERY long way to the beach. If you are not on all inclusive package it is very hard to eat there….only 1 restaurant serves a la carte. Hotel service not very satisfactory…probably because it is such a huge hotel. Good for family groups but we won’t be staying there again.

Good location near airport. Very beach coral reef for snorkeling. Lots of pools and there is a shuttle service to the beach. We stayed on the other side of the road…so a VERY long way to the beach. If you are not on all inclusive package it is very hard to eat there….only 1 restaurant serves a la carte.Hotel service not very satisfactory…probably because it is such a huge hotel. Good for family groups but we won’t be staying there again.