This hotel is absolutely amazing. Since the moment we arrived to the moment we left, we felt like we were in heaven. The grounds, the pool, and the facilities are so well kept. The workers and staff are the kindest and friendliest that we have ever encountered. All in all a truly wonderful experience.

The staff were excellent and it was a really peaceful location. Would definitely stay again if in Funchal

The perfect place to stay for a relaxing holiday in this elegantly hotel, in the most stunning garden setting. The staff provide the best service I've ever experienced

Very special Quinta experience. The staff were very helpful and friendly. Everything we needed help to organise was dealt with efficiently. Early am taxi to depart was on the dot. Amazing botanical gardens with Tortoise! Gorgeous pool. Lovely temperature. Comfy room. Felt t like we got a taste of times gone by but with all the creature comforts of the present day. Excellent breakfast!

Superb in every way, I wish I could give it 6 stars instead of 5!

Absolutely beautiful hotel, with extremely pleasant and helpful staff, and fantastic food. Breakfast outside is a highlight, as are the botanical gardens in which the hotel stands. Views are very pretty of Funchal and the nearby hills. Room was lovely and spotless. The delicious food and the drink are a bit pricey, but someone's got to pay for those lovely plants. Although it's only '17 minutes' walk to Funchal centre, you wont to walk as the roads are steep and not good for walking. The hotel shuttle bus is very good but there's no evening service. You're on your own in the evening, as there are no good restaurants nearby, unless you dine in. Swimming pool is lovely and food/drink available during the day at the pool. the one local bar is just round the corner and will serve drinks and simple food for a fraction of the hotel's price. Overall, a really great hotel.

This hotel is fabulous. The staff, food and gardens are fantastic. A very peaceful holiday. Great breakfasts and dinners, wonderful attentive staff.

The location, in 14,000sq metres of botanical gardens was idyllic, beautiful to look at, walk round, sit in and lovely and peaceful. The old house has been beautifully updated and restored and the rooms are sumptuous. The staff were friendly and helpful and our whole 9 day stay was a joy.

Old world luxury. Outstanding service from everyone we interacted with. Don’t miss the hotels own restaurant as it’s a hidden gem.

Garden are magnificent!! Perfect stay.

Most lovely old school hotel. Can’t recommend enough. Dinner in the glorious gardens nothing short of magical. Staff couldn’t do too much to help with restaurant recommendations. Wonderful hotel!!

Magnificent setting in wonderful gardens , excellent food and drink and the most attentive service

This hotel is simply perfection, accommodation,service, food and gardens marvellous

Beautiful well maintained hotel with a tropical botanical garden right outside the door. Incredible staff. Everyone from the front desk, to the dining room, to the housekeeping services to the shuttle bus driver are friendly, helpful and quick to serve. Especially enjoyed spending time with Colombo the tortoise who lives in the garden.

This is a simply beautiful hotel providing some much needed luxury and relaxation after a week of strenuous walking. We arrived early but our room was ready and we’d been upgraded. The room was spacious and very comfortable. We had a balcony with a view over the garden and some complimentary fruit and water. Breakfast was amazing and the service was very friendly and efficient without being obtrusive. Dinner was an additional cost and perhaps a little pricey but it was good. The facilities were great too - a beautiful pool with a poolside bar and lunch facility and a jacuzzi. Lots of loungers for everyone. The location is out of town with a steep walk down (we are fit and fast and it took us 30 mins to get right down to the seafront), but there’s a shuttle bus during the week (not at the weekend while we were there) and the local buses stop outside. A perfect retreat.

We loved everything about Quinta Jardins do Lago! The staff was fr

This was an outstanding hotel in every aspect. We especially enjoyed the exceptionally beautiful gardens

How could I describe this place... Perfect in every aspect and worth every penny! The staff was so friendly and professional, the breakfast in the yard/inside the "old part" was outstanding, and service as if we, ordinary people, were aristocrats :D Outstanding tropical garden, and the tortoise Colombo was such a gentleman! We loved the place and definitely will come again!

Hotel is difficult to find without satnav. However, once there the welcome is excellent and ALL the staff are amazingly helpful, friendly, good humoured and knowledgable. Rooms are superb, clean, spacious and with balconies. Beautiful gardens, extensive area including a pool, gym, jacussi and day time restaurant.

Hotel is difficult to find without satnav. However, once there the welcome is excellent and ALL the staff are amazingly helpful, friendly, good humoured and knowledgable.Rooms are superb, clean, spacious and with balconies.Beautiful gardens, extensive area including a pool, gym, jacussi and day time restaurant.

Lovely hotel set in magnificent gardens. Great outdoor pool area with jacuzzi and bar. Please be aware that there are limited sea views due to the trees in the gardens (depending upon what floor/side you are on) and none from pool area, however, this doesn’t detract from the hotel. It is a steep walk up the hill to the hotel from town but only about €8 in a taxi, takes about 25 minutes to walk down. The staff couldn’t have been more friendly or helpful and really made our stay.

Lovely hotel set in magnificent gardens. Great outdoor pool area with jacuzzi and bar. Please be aware that there are limited sea views due to the trees in the gardens (depending upon what floor/side you are on) and none from pool area, however, this doesn’t detract from the hotel. It is a steep walk up the hill to the hotel from town but only about €8 in a taxi, takes about 25 minutes to walk down. The staff couldn’t have been more friendly or helpful and really made our stay.

Jardins Do Lago is a beautiful hotel with exceptional gardens and a great place to totally relax. The staff are very attentive and nothing was too much for them. The food in the restaurant was of fine dining standards too. We will certainly return again one day.

This is quality hotel in a fantastic garden with super views. Service is excellent. Hotel is away from the main hotel area so there is an air of exclusivity. Need taxi/courtesy bus to return from Funchal. Highly recommended

Excellent staff ! On the negative side. Lighting in the bathroom not good enough for making up.Pillows did not fit into the pillowcases. The temperature in the hotel was on the chilly side at breakfast it was cold .

Stayed in a Junior Suite for our honeymoon. Very spacious bedroom featuring a large comfortable four poster bed, settee, large bathroom with twin basins and over-bath shower, free fruit, tv, tea and coffee making facilities, fast wi-fi and a general air of comfort and cleanliness. Towels and sheets were replaced so frequently we lost count; the carpet seemed fairly new and immaculate. Our room had its own very private and spacious roof terrace complete with sun-loungers, table and chairs. This terrace was an absolute sun-trap overlooking the beautiful gardens with a great view out to sea. Fabulous place to sit in the evening, watching the stars, listening to some music and sipping a bottle or two of ‘fizz’.The hotel features beautiful spacious gardens to wander around and designed in such a way that you feel you are in the middle of the countryside – not a 6 Euro taxi ride from a city centre. The pool was lovely – warm water and clean, surrounded by enough sunbeds - never crowded, unlimited towels and a perfectly adequate bar area which provided a full range of drinks and snack facilities. Like all parts of this hotel the pool is hidden amongst trees and plants.Inside, the hotel was beautifully old-fashioned, totally in character, and extremely well cared for.We would agree with all the positive reviews this hotel has accrued from other visitors around its ambience, its facilities and its staff --- we could not really fault anything. Recommended

Stayed in a Junior Suite for our honeymoon. Very spacious bedroom featuring a large comfortable four poster bed, settee, large bathroom with twin basins and over-bath shower, free fruit, tv, tea and coffee making facilities, fast wi-fi and a general air of comfort and cleanliness. Towels and sheets were replaced so frequently we lost count; the carpet seemed fairly new and immaculate. Our room had its own very private and spacious roof terrace complete with sun-loungers, table and chairs. This terrace was an absolute sun-trap overlooking the beautiful gardens with a great view out to sea. Fabulous place to sit in the evening, watching the stars, listening to some music and sipping a bottle or two of ‘fizz’. The hotel features beautiful spacious gardens to wander around and designed in such a way that you feel you are in the middle of the countryside – not a 6 Euro taxi ride from a city centre. The pool was lovely – warm water and clean, surrounded by enough sunbeds - never crowded, unlimited towels and a perfectly adequate bar area which provided a full range of drinks and snack facilities. Like all parts of this hotel the pool is hidden amongst trees and plants. Inside, the hotel was beautifully old-fashioned, totally in character, and extremely well cared for. We would agree with all the positive reviews this hotel has accrued from other visitors around its ambience, its facilities and its staff --- we could not really fault anything. Recommended

Great pool and lunches. Helpful and friendly staff. Beautiful gardens.

The Hotel Quinta Jardins do Lago was absolutely first class. The hotel itself is beautiful with elegant furnishings. There is a library, billiard room, beautiful lounges and bar areas. Our room was perfect, with comfortable beds and good quality bed linen. The gardens are lovely, as nice as the botanical gardens and with the bonus of Columbo the tortoise. Best of all was the staff and the service - it really couldn't have been more attentive without being overly so. Nothing was too much trouble, and the staff offered excellent advice concerning local buses, levada walks etc. An amazing hotel with amazing staff.

The Hotel Quinta Jardins do Lago was absolutely first class. The hotel itself is beautiful with elegant furnishings. There is a library, billiard room, beautiful lounges and bar areas. Our room was perfect, with comfortable beds and good quality bed linen. The gardens are lovely, as nice as the botanical gardens and with the bonus of Columbo the tortoise. Best of all was the staff and the service - it really couldnt have been more attentive without being overly so. Nothing was too much trouble, and the staff offered excellent advice concerning local buses, levada walks etc. An amazing hotel with amazing staff.

Lovely hotel with friendly and attentive staff, made all the more special by Colombo the resident tortoise!

very nice stay in the island of madeira, very helpful reception and staff and friendly. One issue with the room is that the ant are all over the place other than that its very good