Room was fairly clean except for the chair, ottoman and bed spread. All had stains and were covered to be used. Lost power to half of the room when a breaker tripped but it was restored. Air conditioning was cold and efficient. Staff was nice and worked with us after we had a late cancellation when one of our group was sick and could not come with us. Over all not a bad stay and could have been great with a few minor changes.

The mattress on the bed is waaaay too hard. I had serious back pains and couldn’t sleep at all on it. The mattress needs to be a bit softer. Other than that, things were fine .

Mostly good but non smoking room had a med strong smell of smoke.

It was cheap but I was given a different room than what I booked online. I was given a downstairs 2 queen bed room instead of a single king size bed. There's no closet. Just a rack near the bathroom besides a small dresser. Walls are thin and beds are kinda hard. Can barely find it after 10pm when the outside lights are off besides the sign. Barely had a lock and only on the doorknob.

Comfy and clean. Dated but fine.

We come here every week when stay in Eureka Springs. The owner is amazing person. He greets us with kindness.

The service was definitely deserves a 5 star! As we got in very late because we were driving in from Oklahoma. But when we called to let them know they informed us that they don't do any check-ins after 11pm however, they made sure we were able to get in our room and we were able to check-in after we woke up with no pressure of a time frame which was amazing! We went and checked in and asked the gentleman if we could get another blanket. When we got back later that day, the blanket was outside our door. Then we noticed after resting a bit that our TV didn't have any signal. So when we left for our outing, we let him know that we were leaving for a bit and told him about the TV. He said asked if we mind if he goes and fixes it. We let him know we were headed out but is welcome to go in our room to see what the problem is while we are gone since we were going to be getting in late. Right then, while we were getting in the car to leave he was already going to our room! Now that's service folks!! The only thing we could even say that wasn't too great was the comfort of the beds. They were quite hard but still worth every dime and we'll be back!

I arrived during a huge storm, the surrounding area had a tornado, there was hail storm within minutes of my arrival, so the power was out all over town. The manager was very communicative and helpful. I decided to extend my stay by a day, so I could experience the entire Eureka Springs experience but I had to change rooms, so the manager moved my things for me, very helpful and kind for the over 65 group I am in! 10 Stars for that!!!!!!!!!!!!

Service and quality acceptable

Absolutely beautiful and the staff is wonder, definitely recommend staying here. I know we will.

Fast, easy, friendly check in.

Room had a few spiders and one panel missing in bathroom ceiling. Might stay again- the price was very reasonable so …

The manager was very nice. The room was clean, quiet and comfortable. Our TV picture went out and it was replaced immediately. They made sure we had everything we needed. Price was very reasonable and would definitely stay there again.

I will stay here again

the night started out having to exchange the premium two queen sized bedroom down to a much smaller single king, need I say there were two of us staying the night (other person being my father). the ice machine wasn't up and running. the bathtub felt as if it was going to cave it with every other step I took. All this set aside, it was an alright stay other than having a #50.00 deposit and have to have the room checked before getting an ok on being able to leave and expect that to be redeposited into the account it came from. wouldn't reccomend unless you're desperate.

The rooms were clean and well kept for an older hotel. It was close to the places we wanted to go and very affordable.

Very friendly, having the in room jacuzzi was awesome and the room was very clean. The Inn could use a bit of a face lift but is definitely budget friendly and in a great location.

The rooms are spacious with desk, table and recliner. A chair outside the door and an ashtray on the ledge was very thoughtful. This is a great place for the price.

The place was quiet, clean and friendly - a nice, no-frills, low cost stay.

It was non smoking but reaked of old smoke of years of being smoked in. Not as pictured

Check i fast, clean room

Will not stay there again.

It was terrible. Door knob half way off. Room very old. Looked like people living in hotel. Kids above running crazy. I left, didn't even stay. Won't stay there again.

While the hotel was not bad it did not appear ass in the photos. It is a clean but older hotel and rooms. Being this location it appears as the best they can do without a major overhaul. It was quiet so that was good.

Great affordability and clean.

Needs some updating, but bed, shower was good, and it was clean

I was so happy with this place that I extended my stay for an extra couple of nights. Perfectly clean room and bathroom, feels safe and comfortable, and the staff has been so friendly and kind. Highly recommended.

Honestly for the price it was great.

Liked everything about my stay would stay there again

This place was dirty. Brown water came out of the faucet. The front door was not secure. Dirt and grime all over the walls. The bed was really uncomfortable and the bed frame was made out of metal and was so loud. Can’t believe how much they charged me to stay in this place and I’m really disappointed.

Was an ok stay. Very quiet, but off-season. Nothing really outstanding, just a economic place to stay.

It was a good stay, I think we were the only ones in the hotel for the night so it was quiet. The room was clean and had lots of room. The bed was our only issue. It was on some kind of metal frame that made awful noise when you made any movement. Other than that the bed was great, sheets were clean and the comforter was warm. We had a jacuzzi room and the spa tub was great and clean.