Good property excellent staff. Very courteous and polite

The stay was great, all the staff are awesome , they are very helpful and very responsive . Will consider to stay again in the future .

Unhygienic and stinky smell corridors. Food kept outside other rooms for hours. Receptionists Malvika was unprofessional and not skilled.

Corridor outside the room had stinking smell and unhygienic. Never going to book this hotel again in Chennai.

Firstly, the amenities were shockingly unhygienic Even the common areas such as the lobby and hallways, were poorly maintained with visible dust and grime. The dinner at the hotel's restaurant was utterly wasteful. The food quality was subpar with dishes that were either overcooked or lacked flavor entirely. The presentation was unappealing and the buffet spread looked unappetizing and stale. Moreover, the staff exhibited a disappointing attitude throughout my stay. From the front desk to the restaurant servers there was a pervasive sense of indifference and rudeness. My requests for assistance were met with reluctance and even outright hostility at times. This kind of service is unacceptable for any hotel, let alone one with a five-star rating. The lack of hygiene, poor food quality and unprofessional staff attitudes made for an unpleasant visit. I would not recommend this hotel to anyone seeking a truly five-star experience.

The staff was wonderful, kind and always eager to help. The elevators smelled strongly of food the entire stay. The fourth floor smelled musty as soon as you exited the elevator. The room was nice and organized well but the bathroom shower was moldy. I hate leaving anything negative since the staff was above and beyond amazing, but the condition of the shower was disgusting and the moldy smell was off-putting. I'd have forgiven the elevator smell if the other two hadn't be an issue.

Bathroom doors are noisy when we try to close it

Amazing