This was a good place to stay as a base to explore the Western side of the island. The casino is a little weird or just not our style, but whatever. The pool/splash pad is cool for kids. The David’s Cookies in the lobby has inexpensive drinks and the frozen mocha was delicious. The room was clean enough, and the AC was freezing cold which was nice. The water in the shower took a while to get hot but otherwise was fine. Parking was a bit of an issue, as the scan in/out didn’t always work properly and I had to run in and get help at two points.

Didnt have hot water

All

Overall it was a good stay. It was a 2 night stay. We spend most of the time outside the hotel. The pool area is family friendly. I would go back. Casino in hotel was a nice touch and the music was great.

It was nice. Kids Water park needs remodeling, is rusty and some.pieces are broken. Ants invade the trash can at night. Besides that, we had a nice stay. The Denny's in the Hotel is super convenient.

My recent stay at this hotel was extremely disappointing. The staff's attitude was unwelcoming, and the rooms had a pervasive moldy smell. Additionally, the pool was over-bleached, making it unpleasant to use. To top it off, they charge for parking, which felt like an unnecessary extra fee. I've been a regular guest at the Mayaguez Holiday Inn and the Aquarius in Boqueron for years without any complaints. I decided to try a new location on the north side of the island, but this experience has ensured that I will never return to this hotel.

The staff was excellent

The hotel was good, I don’t like that I have to ask for the cleaning service. They dint clean the room properly on the first day, dint clean on the second and I am have to ask for cleaning service in the third day. The pool was nice my kids love it.

They allowed for early check in. It looks well maintained. Best bed and pillows I ever had.

A

I had a comfortable stay at this hotel. The Lobby was clean and smelled good :) The Dennys, Casino , Pools & Kids Game room are all a plus! I do have a few things recommendations. Please fix some of the kids games at the game room. The bedroom were cleans at all times when we stepped out. Just need a little more of the floors to be better cleaned. Also, The tubs should be deep clean, like remove some of the stains.. I think they are a bit old, & for the quality and how nice this hotel is then the tubs should represent such thing :) dont get me wrong, They were clean though & last but not least, if the hotel can vet a few more washing machines would be highly appreciated it :) In general I would recommend this hotel. It was very nice! Thank you!!! I would definitely use this hotel again when going back to PR :)

Worth it.

Great customer service, fast check-in and very close to the BQN airport.

Unprofessionalism, filthy room and very dated. Room 176 was so dark and depressing

The bed sheets on 2nd bed were stained. Hotel hallways were very dirty. Otherwise, fine 1 night stay before trip home.

Everything was good

Staff very professional and helpful

This Marriott Courtyard appeared to be unkept. The bathroom tub appeared dirty. It needed bleach and lots of scrubbing. The loungers in the pool area were so worn that they ripped as someone sat on them. The quality of the towels in the room and pool area left a lot to be desired. However, the staff were great and made you feel at "home".

My room was musty the room smelled horrible the bed smelled bad the bathroom walls had fungus the showers where dirty had black mold on it

Awesome

Very Good!! Thank you

Great service. The bed was very comfortable.

Quick check in & out. Dennys service was slow

Its convenient to the airport, lical spots and beach.

The adult pool was very dirty. Some areas had fungus. The other areas were very clean.

Very clean and comfortable! Staff very friendly

The condition of the bathroom was awful as there was mildew in the shower and the bathtub was chipped. The towels were dingy and I really did not even want to dry myself with them, The light switch in the room was broken and the first night had to sleep with the light on as we could not turn it off. They did fix it for the remaining of the trip. I have pictures I can provide of the condition of the bathroom. For the price I was charged for the stay I am disapointed.

I went with desable person and i have to walk to m

Property carries the Marriott name, but the Marriott product is not at this hotel.

Clean and friendly but just a little outdated.

WAY too expensive for the "luxury" nightmare I experienced. 2 different rooms flooded, one by faulty A/C, one by faulty toilet. When the toilet overflowed, they said they couldn't repair it until morning. They lied and said every room was full, so I couldn't move to another non-flooded room. Then there is the issue of the parking lot card/ticket system. $1300 for 4 nights.... ridiculous.

Excellent