The room was nice and updated! I thoroughly enjoyed our stay. The front desk staff were very professional! When I checked in Lee was very courteous and knowledgeable. Upon checking out Mrs. GiGi was very courteous as well. And I commend Kenneth the house keeping supervisor for making sure the rooms are up to part! This was our second time staying and definitely won’t be the last!

The staff was nice but the room wasn't clean and needed a lot of work. It doesn't seem like they prioritize keeping up with the rooms. The floor looked like it hadn't been vacuumed in weeks, the ceiling in the bathroom is falling apart, the light fixture in the bathroom is rusted horribly, the sofa and ottoman are dirty and have stains, there's a hole in the a/c unit and electrical tape holding the door together for the a/c settings, etc.

Our stay was for one night for medical purposes. Brother had partial corneal transplant at Sacred Heart. And with next day follow up. Live in Lynn Haven Fl. 2 1/2 hours away. Excellent staff at the front desk very friendly, kind , and helpful.

overall, room setting is normal and good enough. one uncomfortable point was poor drain of sink.

Great place to stay

This Townplace Suites is a little less kept than others I have stayed at. The lobby area, breakfast area, outdoor seating, and pool area is very small and cramped. In some spots you have to wait for the other person to walk down the hallway before you can. Someone working in reception seems to keep personal belongings strewn about, and many semi potted plants they are trying to grow, like you would do at home, and they look messy. There was a loud carpet dryer going 24 hours a day in the only breakfast seating area (which is really a hallway were they crammed about 4 tables against the walls), and you couldn't have conversation while eating... and feeling like your food was being blown with dirty bits from the carpet blower. The host making the food was friendly and did a good job with the resources she was given. There was hot and cold food that was pretty good and seemed freshly made. We were excited that there were two tables outside, hoping to sit there, but the mosquitos attacked us, unfortunately. And we did not have a table of any kind in our room, that is why we had to sit in the strange hallway seating area. Our room did have a kitchenette with a few dishes and big refrigerator, which was nice. However the room was SO small, we had to take turns walking around. The bathroom was clean. The AC was ok. All in all, I have been to nice Towneplace suites, and the photos online look good, but this particular location is a "no" unless you are desperate.

The room was neat and clean

Had to run from a hurricane. The staff was very friendly.