Sadly this hotel was very disappointing. The entrance is underwhelming, not what you would expect from a 5 star property. We were upgraded due to my status at hotels.com but even then the room was awful! It was a deluxe room, with a view of an ugly building. The room is very large but the space has not been used effectively. The TV is large but placed in an awkward position so we struggled to connect our fire stick as there were no sockets nearby. The first impression is drab, dreary and messy. All the paintings on the wall were wonky. The curtains looked old and messy and the bathroom is ugly. The floor tiles look like horrible old tiles you see in very basic public toilets in parks. The shower and bath were also ugly and cold, they have this plastic looking wall that separates the room and bathroom which is just hideous. The mattress was so uncomfortable that I slept on the chair and the toilet is far too low and a very weird shape which was uncomfortable. I had just had surgery so the comfort of the room was very important and this hotel does not provide that. The entrance to the breakfast area is unwelcoming and dated, as if you are walking into a school canteen and the breakfast selection was poor. This is not a luxury hotel, I would rate it 4 star maximum. Whoever designed it has not gone for the luxury look. I would not stay here again. I have to say that the staff were all amazing. Only issue was nobody came to help with our bags, even after we called them.

We had an incredible experience at this hotel, from the check in process with Ibrahim throughout our entire stay. We received excellent service from everyone who worked at this hotel. The breakfast was wonderful and all staff there were kind, professional and extremely attentive. Our wait staff consisted of Kebru, Kadir and Necla all of whom provided us with best in class service. Our room was perfect, gorgeous and large with high ornate ceilings with a sleek bathroom that also had a steam room and an amazing open shower concept. Our room attendant, Serpil, made sure our room was clean and had everything we needed to make our stay comfortable. The spa and gym have been completely renovated and are extremely nice. We would highly recommend this hotel for all of these reasons as well as its location, which is ideal for great shopping, restaurants and really convenient for walking.

Their spa service was excellent. And there exercise room was excellent.

Staff were very helpful and pleasant. The property was beautiful. Breakfast was delicious

located in a beautiful area. Wonderful and responsive staff who helped me in various ways. Nice breakfast. Spacious room.

Great hotel , highly recommended , friendly and helpful staff, awesome location. Will always stay at Park HAYAT Nicantici.

Very good location

Very Good

Excellent service with great staff and beautiful large rooms

Impeccable service! Amazing food and staff!! Very clean everything was flawless.concierge was great &easy to deal with and very very helpful especially Koray- he gave me great recommendations. So easy to walk to everything from the hotel! Will definitely go back!

Thanks

very good

Very nice hotel

Excellent location, great staff, large rooms, amazing service, would definitely stay again.

I have no negative feedback , great hotel with amazing staff will definitely come back again

Excelent service, and location. Very good hotel, would stay again

Excellent service, very clean and helpful staff. Breakfast buffet was amazing. There was a large selection of both continental and Turkish food including fresh salads, drinks , fruit and breads. The hotel has a very modern gym and a small outdoor swimming pool.

Very friendly staff

amazing hotel

Wonderful and well maintained clean and beautifully designed property near the social and restaurant filled Taksim area. Safe. Easy access and all parts of the hotel and friendly and helpful staff. Breakfast area is lovely with nice views and quality breakfast offerings. Room was spacious, with nice cabinetry, adequate supplies of bottled water and a wonderful special sink with potable water. Decent speed WiFi also.

The absolute best place to stay in Istanbul if you are accustomed to the finer things in life. They will not fall short of your expectations.

The absolute best place to stay in Istanbul if you are accustomed to the finer things in life. They will not fall short of your expectations.

Good location if you are looking fir shopping area.

I usually stay at Park Hyatt when in Istanbul due to great location and high standar overall. I can warmly recommend this hotel both for business and pleasure.

Na

The only unique thing was the breakfast area which is the dinning place for the famous Nosret restaurant. The room was small with very old antique furniture, and the view was very bad, overlooking a very old and ugly building (not what was promised). The SPA is also very small with poor facilities. On the other hand the staff were very nice and the location is good on Nashentashe.

The only unique thing was the breakfast area which is the dinning place for the famous Nosret restaurant. The room was small with very old antique furniture, and the view was very bad, overlooking a very old and ugly building (not what was promised). The SPA is also very small with poor facilities. On the other hand the staff were very nice and the location is good on Nashentashe.

Location, room, the breakfast was not good they need to work on it.

Location, room, the breakfast was not good they need to work on it.

I stayed for 13 days oct 2019 The location is greatBreakfast was delicious but the serving staff were weird & little rude The receptionist were very friendly & we were upgraded with bigger room with hammamThe only problem was the bed sheet were old & itchy very itchy & house keeping trying to do their best but still they need to buy new onesWorst food from room service But overall ok

I stayed for 13 days oct 2019 The location is great Breakfast was delicious but the serving staff were weird & little rude The receptionist were very friendly & we were upgraded with bigger room with hammam The only problem was the bed sheet were old & itchy very itchy & house keeping trying to do their best but still they need to buy new ones Worst food from room service But overall ok

Great Location, excellent hotel and staff.