Bed was very comfortable , room was clean and had a full size fridge

We had a great stay! The bed was comfortable and the room layout was awesome! The TV in the room could have been bigger, but other than the tv we loved the room!

We were extremely satisfied with our room, the courtesy of the staff. They were very accommodating for our senior dog.

Got to the hotel and no room available They sent me to a different hotel which I did appreciate but I wanted the kitchenette which the other hotel didn’t have

The staff was super helpful and friendly.

TV was a bit small but I wasn’t there to watch tv all and all great time….

I booked a 1 bedroom queen suite in May well before our visit inAugust. Arrived at 10 PM on 08/02/24 to a rude and unhelpful front desk staff, Tyler. We were in Bismarck for the dog show. He informed me the pet fee was $50 even though the booking listing on Orbitz said $25 per stay. I picked up the key and when I opened the room it was 2 beds but with no separate bedroom, no living room, no kitchen, no refrigerator, and no sleeper sofa. I specifically booked a one bedroom suite with kitchen! When approached again at desk to inform Tyler of the mistake I was told that no 1 bedroom suite was available and no refund. Tyler said all rooms are same price as well, so no adjustment in my nightly rate for the smaller room lacking amenities which I had I booked! The hotel was quite dingy and dirty and dank! The room was musty and foul smelling. My party of two adults one dog ended up leaving the horrible place at nearly midnight, good riddance to the unfriendly staff. Tyler billed me for the 2 nights $422.80 plus pet fee of $53 even as I explained I required a room with living room and kitchen. We ended up leaving after he grudgingly cancelled the reservation and we were left without a place to stay. We did eventually find, about two hours later, a place to stay. Needless to say our dog show with ring time at 8AM the next morning was a disaster and the Bismarck weekend too. Recommend avoiding this hotel and would give it a zero in customer service, cleanliness and politeness.

One room flooded from the floor above and smelled moldy. The other room smelled like dog pee. The front desk asked if we wanted a room freshener.