Great place to stay close to the centre of Funchal. Lovely helpful and friendly staff. Bravo!!

Absolute fantastic property right downtown Funchal, complimentary parking for guests and the room was large impeccably clean and beautiful. This property allows you to walk out the door to a myriad of restaurants and stores. Diana at reception was incredibly helpful. If you need Laundry there’s The Laundry Room is the place to go walking distance they provide detergent and are great. The roof top bar and pools are stunning with city views and an abundant menu. I cannot recommend enough.

Overall, very good experience. The hotel was in a great location to get about and explore all of old Funchal by foot And access taxis and public transport and cable cars for any other trips. It was located inside on the edge of a large shopping mall, which was very convenient if you wanted to pick up any bits and pieces. The cons: I found the lighting in the rooms very dark and not very functional. There was a slight issue with the cleaning of the bathrooms. I was grateful for the attentive staff at the front desk who looked at all my concerns and addressed each one and extra things like kettles and coat hangers et cetera were provided on request. Overall, a little bit dated in decor, i.e. stuck in the noughties and sometimes a little noisy because of its location but that’s a choice you make for city hotel Convenience. No Jim and it was not advertised so I had to go looking for somewhere to use for my stay. Very small pool area area upstairs on the rooftop not very functional. Pros: Great hotel staff, very attentive. Good choice of breakfast for an inner city hotel. Was offered a complimentary upgrade. Concierge were very helpful. I needed a gym due to the above situation for which I paid €25 for a weeks membership of a fantastic gym only five minutes walk from the hotel. Overall, I would recommend the hotel for value, convenience

No gym available at this property they should remove it from their list of amenities

Very central hotel with free underground parking. Staff were very friendly rooms were spacious and clean food was very nice.

This hotel is brilliantly placed in the heart of Funchal. Great breakfast, extremely convenient parking, rooms were large and well equipped. The roof top bar and pool area was much better than in the images with brilliant views.

The hotel is allocated a little strange on top of a mall, but as soon you enter the reception one level above another world reveals itself. This hotel is close to perfect buildt on the base of passion for vine. If you enjoy the drink of the gods, a visit is a no-brainer.

Finding the entry to the hotel was a bit of a challenge but one we were there we enjoyed our stay. Good breakfast buffet. Great location in the city, close to parks, quaint streets & restaurants. Helpful, friendly staff, except for the pool bar service was slow, not friendly.