The sheets were pilling, paper thin, and uncomfortable. The whole room just didn’t look or feel clean. The shower floor had a weird texture. I wouldn’t stay again, I felt so uncomfortable.

Great, clean room. This hotel is super close to the mall and multiple shopping center… They have reasonable rates and we always have a great stay here…

Clean and great staff

Floors were dirty. Couch in room was stained. Bed was incredibly lumpy and uncomfortable.

Excellent staff and hotel experience very kind, clean and organized.

Friendly staff and nice amenities. Got a free upgrade which very thoughtful, and nice.

No complimentary breakfast.

Love this hotel

The staff was AMAZING! The grounds were clean and safe!

The room was very clean. The Rep. at the front desk was very respectful.

There is no elevator. The property itself is not marked and can’t figure where the entrance is. The night attendant is asleep inside. As a senior I had to argue to change my rooms to ground floor from 2nd.

The staff went above and beyond to check me in.

Items in room broken or non function

The staff was excellent. Very friendly accommodating. The original room didn’t have a pullout bed, but she changed it right away. The room (324)needed repairs. Wallpaper peeling, dirty furniture (pullout bed and chair) The room we stayed in was room 324. I see I can add pictures to this review . Wasn’t thinking. But I’m sure if the room is inspected someone will see what I saw.

Air conditioning barely worked, carpet was moist, very humid inside room. Otherwise staff was friendly and facility was clean

The staff were very nice but the room is kinda dirty. There was bugs and ants so be careful.

Good hotel

Loved the room!

I am not rating the hotel, but I am rating Experian.👌They are a horrible platform to book a hotel on.If you book your hotel , please do not use Expedia.They took my money and never contacted the hotel ti accommodate me

Nothing works I came to this hotel for two reasons One was the pool and the location. pool not working jacuzzi not working room phone not working iron not working I’m Muslim and I’m fasting there was no accommodations for breakfast for me.

Overall stay was very good.

Hotel advertised a bar and evening dining which was unavailable during our stay. We checked online to make sure what services were available and were disappointed not having a bar to meet friends. We were in town for a funeral and unfamiliar with the area which is why we chose this hotel.

It just wasn’t one my best experiences

The staff were not helpful, and lazy

We were very surprised with the beds. The mattresses were flimsy to the point when we sat on them and if course slept in them, they caved in the middle. They felt like an air mattress when its losing its air. we didnt complain to the front desk because we got it late around 11 and needed to get some sleep before getting in the road. Although the room was nice, we were very disappointed by the mattresses.

Had a wonderful stay, staff was very professional

I drove 5 hrs to attend an event in Waldorf, Maryland yesterday. I originally had another hotel booked, but when I arrived at that hotel, it was an absolute disgrace of how unkept the hotel was, the conditions and nonexisting customer service. I booked that hotel because of the close proximity to the event that my daughter and I had to attend; however, after that horrific experience, I decided to find a hotel brand that I trust - The Marriott brand. I quickly went online and booked a room at the courtyard Marriott in Waldorf. Although this hotel was a little further than my event destination, I was happy that they had availability. When I arrived at the hotel, I was excited to see from the outside that this was definitely the type of hotel that I would stay in. It was well kept and clean on the outside. Upon entering the hotel, my daughter and I were greeted very professionally with a smile by the rep at the counter. He got us checked in and gave us pertinent information to make our stay enjoyable. It was a refreshing feeling being treated like valued customers and seeing how clean and refreshing the lobby area was. Our room was on the second floor. On the way up, I was a bit nervous about the elevator because it made weird sounds and sounded like perhaps the door needed to be “greased”; it took a while to close and had a scratchy, dragging sound. The room was nice, clean, smelled good, and the beds were very comfortable.

It was a great stay. The facility is older and some things were coming apart in the bathroom. Otherwise, great stay. Staff was very friendly and accommodating.

Outlets in the room& elevator did not work last night there. Wallpaper coming down in our room, walls & wallpaper dirty, hall floor on 3rd felt like it was going to give in in certain areas and the ice machine was broken on our floor

No jacuzzi access & I didn't bring mycrutches. Linens seemed clean but smelled of chemicals. Got sick2my stomach. Slept poorly. Stephan OKed late check in as I clean up after wedding. They said extra charge.

Quick and easy check in with a clean room and professional looking lobby.

Computer issues made checkin take over 1/2 hour. The room has a strong “floral” scent, probably due to a rug cleaning product.